Advisor, Payroll & TLM Ops

Advisor, Payroll & TLM Ops

Melbourne

• Support accurate payroll outcomes across Australia and New Zealand
• Build expertise through complex projects, audits and system changes
• Improve payroll processes within a transforming HR function

About the Role

Join the Payroll and Time team within People, Legal and Corporate Services, supporting complex payroll operations across Australia and New Zealand. You will partner with internal teams and an external managed services provider to deliver accurate, timely and compliant payroll services. This permanent role supports payroll governance, operational delivery and continuous improvement. You will also share technical knowledge, strengthen team capability and contribute to payroll projects, audits and system changes.

What You'll Do

• Manage end-to-end payroll and time operations with the managed services provider, ensuring milestones and deliverables are completed.
• Monitor payroll and time outputs to maintain accuracy, compliance and service quality.
• Provide technical payroll and time expertise for audits, initiatives, complex projects and system changes.
• Interpret legislative, tax, superannuation and employment requirements across Australia and New Zealand.
• Identify process improvements, control risks and compliance issues across payroll and time services.
• Collaborate with HR, Finance and technology teams to maintain payroll data accuracy and system alignment.

What You'll Bring

• Eight or more years of payroll experience, including at least two years in a senior payroll position.
• Strong knowledge of Australian or New Zealand payroll legislation, taxation, superannuation and industrial relations.
• Experience interpreting enterprise agreements, collectives, modern awards and individual employment contracts.
• Proficiency with enterprise payroll, HR information, and time and attendance systems.
• Advanced Excel, payroll reporting, reconciliation and data analysis skills.
• Experience working with a payroll managed services provider or offshore partner.

What You'll Enjoy

Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.

• Opportunity to receive performance-based Incentives and Suncorp shares for eligible employees
• Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually
• Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees
• Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
• Discounts at 900+ retailers, Fitness Passport, and reduced super fees
• Paid volunteer leave, donation matching, and unlimited emergency response leave
• Diversity is celebrated through employee resource groups and inclusive policies for all families

Explore our full benefits
At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

 

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact [email protected] for a confidential conversation. To apply for this opportunity, please submit your application directly via the link provided.