Aftersales & Spare Parts Manager

Join a Global Leader in Commercial Mowing Innovation
 
Trimax Mowing Systems is a rapidly growing, globally recognised leader in commercial mowing equipment. For over 40 years, we’ve proudly designed, manufactured, and distributed world-class mowing systems built on innovation, reliability, and exceptional performance. With operations across New Zealand, Australia, the UK, Europe, and the USA, our commitment to excellence and a customer-first approach have made Trimax a trusted name worldwide.

Our Culture:

At Trimax, our culture is the foundation of our success, defined by:

• Focus on Customer Success: Our growth is based on mutual success. When our customers succeed, we succeed.


• One Team: We cultivate a diverse global team who win and lose together.


• Be Curious and Humble: We are open minded and low ego.


• Committed to Safety: We safeguard the well-being of our team, our customers, and the public.


• Be Bold & Take Action: We are hungry for success, move quickly and we are not afraid to make mistakes.


• Find a Better Way: A culture of innovation and continuous improvement in product, process and ourselves.

We’re now looking for an experienced Aftersales & Spare Parts Manager to lead our Australian Spare Parts and Service function and take it to the next level.

Your Role:

Reporting to the Australian Business Development Manager, this is a hands-on leadership role responsible for directing, organising, and continuously improving Trimax’s parts and aftersales operations.

You’ll lead a team across spare parts, service, and technical support, ensuring customers and dealers receive industry-leading support, while also driving spare parts and service revenue through structured, proactive engagement.

This role sits within the Sales team and works closely with Manufacturing, Engineering, Logistics, and global Trimax entities.

What You’ll Be Responsible For:

• Lead and develop the Spare Parts & Service team to deliver consistent, high-quality outcomes


• Provide expert technical and mechanical support to customers and dealers


• Oversee parts and service operations including inventory control, dispatch, and DIFOTIS performance


• Drive spare parts and service revenue growth, margins, and profitability


• Implement structured customer and dealer engagement programmes to proactively grow sales


• Support dealer stocking strategies and global export operations


• Manage CRM systems and ensure accurate capture of service and customer intelligence


• Analyse warranty, failure, and service trends to drive continuous improvement


• Maintain high standards of safety, housekeeping, and operational presentation

What We’re Looking For:

You’re commercially minded, technically capable, and thrive in a role that blends leadership, customer engagement, and operational excellence.

You’ll ideally bring:

• Strong leadership and people management experience


• Excellent interpersonal and communication skills


• Sound engineering knowledge with the ability to interpret technical drawings


• Experience in spare parts, service, warehousing, or technical support environments


• Proven ability to manage multiple business functions simultaneously


• Strong problem-solving and diagnostic skills


• High level of IT competence (Microsoft Office, CRM systems)


• Agricultural machinery or automotive trade qualification (preferred)


• Forklift licence and Class 2 driver’s licence (or ability to obtain)

Why join Trimax?

• Work with a respected global brand known for quality and innovation


• Play a key role in shaping a proactive, sales-enabled aftersales function


• Enjoy a collaborative culture with strong cross-functional support


• Competitive remuneration aligned with experience


• Opportunity to make a real impact on customer experience and business growth

Ready to Apply?

If you’re ready to bring your skills and experience to a hands-on, globally connected business, we would love to hear from you. Join Trimax and help shape the future, send us your C.V. and a cover letter explaining why you’d be great for the role.

Applications will be reviewed as they are received.

 ALL applicants must be eligible to work in Australia.