All-Rounder Hospitality Couples

With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provides accommodation that suits every budget and style – from campsites to luxury resorts. From Tropical North Queensland to the remote Tasmanian wilderness, we connect holidaymakers with incredible natural destinations that offer more than a change of scenery.

Owned by the NRMA Group, we have a large team across our holiday parks, resorts and support office who love what they do, all working together to make holiday magic. Because creating unforgettable holidays is not just our job – it’s in our nature.

Cradle Mountain Hotel is nestled in the alpine woodlands at the northern end of the breathtaking Cradle Mountain – Lake St Clair National Park. This wonderful escape showcases the absolute best this region has to offer with warm and welcoming hospitality, sensational local food and wine, indulgent spa facilities and breathtaking scenery. Located approximately two hours from Launceston and four hours from Hobart, our 60 room hotel also incorporates the award-winning Altitude restaurant and stunning Cradle Mountain Wilderness Gallery.

• Staff accommodation and meals package available
• Please note: Cradle Mountain Hotel is not in an eligible location to be counted towards WHM visa days
• Our staff accommodation offers a shared room and shared bed with your travel partner.
• Please state the name of your travel partner in your application.

What you’ll do:

We're looking for All-Rounder Hospitality Couples to join our Team at Cradle Mountain Hotel. You'll be working across our Housekeeping and Food & Beverage departments.

Reporting to the Restaurant Manager or Housekeeping Manager, you'll provide exceptional service with a warm welcome. You’ll treat our guests and customers as individuals, offering tailored options and solutions with a resilient and can-do attitude. On a daily basis you will:

• Ensure accommodation and venue areas are cleaned and serviced to NRMA Housekeeping Standards. 
• Linen changes, cleaning of rooms, replenish stock and recording of items in rooms. 
• Working with a great team but can also work autonomously. 
• Undertake general waiting and service duties of food and beverages. 
• Ensure accurate processing of dockets, including cashiering duties. 
• Setup and reset restaurants and specific conference & function activities as required. 

What you’ll bring:  

• Food and beverage service experience with a passion for great food showcasing local produce or Housekeeping/cleaning experience
• Strong bar, cocktail and barista skills (ability to manage high number of orders in a short window)
• A vibrant attitude with the ability to work effectively as part of a busy team
• Genuine interest and knowledge of food & beverage or housekeeping operations
• A reputation for providing excellent customer service, engaging in great conversations with our guests
• Valid Responsible Service of Alcohol Certificate 
• Possess a Do Food Safely Certificate of completion
• Flexible attitude to work hours over a 7 day roster, including weekends and public holidays

What’s in it for you?

At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect:

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Our reward and recognition program 'My Thanks'
• Employee referral program where you may be eligible for a referral bonus of up to $2,000
• Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts.

Know you belong:

At NRMA Parks and Resorts we’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations Australians, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference? Apply now!  We cannot wait to hear from you!

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.