AO4 Project Engagement Officer

Troocoo are working with QLD Government on the recruitment of an AO4 Program Engagement Officer to join the team on a contract basis through to December 2026.  This opportunity is based on Townsville and will play a crucial role in supporting the Customer and Stakeholder Management team within Northern Districts. The primary responsibility will be to address the shortfall of specialised resources required for community engagement and communication services across Northern Districts' active and upcoming projects. Specifically, the role will focus on building strong relationships with external stakeholders impacted by the Riverway Drive Stage 2 project (RWD2) and implementing strategies to ensure successful engagement with stakeholders.

Key Responsibilities will include;

• Stakeholder Engagement: Develop and maintain strong relationships with external stakeholders, particularly those affected by the Riverway Drive Stage 2 project.
• Web Development: Update and maintain project web pages, including the Riverway Drive Stage 2 project page, and provide analytic reports and updates as necessary.
• Social Pinpoint: Develop and manage Social Pinpoint web pages to facilitate community engagement and feedback.
• Communication Materials: Produce proactive communication materials such as media statements, flyers, construction updates, and newsletters.
• Issue Resolution: Address low-level stakeholder issues and concerns promptly and effectively.
• Correspondence Management: Manage correspondence tracker to ensure timely responses to stakeholder inquiries.
• Data Management: Source stakeholder contact details and lot number information, and enter them into spreadsheets and consultation manager.

To be considered for this role you will have high level stakeholder and community engagement, prior experience in drafting communications materials and experience working on infrastructure projects within a government framework would be an advantage for this role.

On offer is a long-term contract role, through to December 2026, attractive hourly rates $55.34 per hour - $60.85 per hour plus super and the opportunity to work on large and exciting projects. Please note this role is based in Townsville, reach out for more information on this role – [email protected] / 0404 857 431