Assistant Boutique Manager

About frank green

frank green isn’t a person, it’s a philosophy. We’re frank about living green.

Our purpose is to stop single-use plastics. So we create beautifully designed, functional and innovative products that fit seamlessly into your life – products you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

The Opportunity

We’re looking for an experienced Assistant Boutique Manager to help lead our newly opened Melbourne Central store.

This is a hands-on leadership role in a premium retail environment. You’ll support the Multi-Site Manager in setting the tone on the floor, delivering elevated customer experiences, and building a confident, capable team from day one. If you’ve worked in premium retail before, understand what good looks like, and enjoy leading by example, this role will suit you.

About the role

As Assistant Boutique Manager, you’ll play a key role in the day-to-day running of the store. You’ll be visible on the floor, coaching the team, maintaining high standards, and ensuring every customer interaction reflects the brand. This is not a back-office role. You’ll be actively involved in trade, people leadership and store operations.

What you’ll be doing

• Supporting the Multi-Site Manager in all aspects of store leadership and operations.
• Leading from the floor during trade, setting the standard for service and presentation.
• Delivering a premium, personalised customer experience.
• Coaching and developing team members in product knowledge and service behaviours.
• Supporting rostering, stock management and daily operational tasks.
• Opening and closing the store as required.
• Maintaining visual merchandising, grooming and store standards.
• Contributing to a positive, accountable and high-performing team culture.

Who we’re looking for

We're looking for someone with a solid background in premium retail. You have a knack for maintaining pace, polish, and presentation, and you know how to inspire and lead your team along the way.

You’ll bring:

• Experience in a supervisory or assistant manager role within premium or specialty retail
• A strong customer service mindset and attention to detail
• Confidence leading teams in a busy retail environment
• The ability to coach, motivate and give clear direction
• A calm, professional approach during peak trade
• Availability to work across a rotating roster, including weekends

The Perks

• A culture of smart, engaged, values driven people, where everybody's voice matters.
• Staff discount on a range of frank green products.
• Celebration birthday day off as paid leave.
• Permanent roles with consistent hours
• Supportive leadership and structured onboarding
• Plenty of opportunities to grow.
• Fun and inclusive staff events and celebrations.

Our Culture

At frank green, we believe diversity makes us better.

Our team is creative, pragmatic, and driven by the mindset that "anything is possible." We love what we do, the impact it has, and we bring passion, creativity, and energy into every project. We're always growing, learning, adapting, and having a lot of fun along the way.

Next Steps

Hit apply and tell us why you’d love to be part of the frank green team.

We aim to respond to all applicants via phone or email within 5 business days of receiving your application. We can’t wait to meet you.