Assistant Community Manager

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $36 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Our Accolade sites in Adelaide are premium student living communities located in the heart of the city. Designed to support student wellbeing, connection, and success, the building offers an engaging, service-led residential experience. You’ll be joining a passionate, people-focused onsite team dedicated to delivering exceptional outcomes for our residents.

As the Assistant Community Manager, you’ll be at the heart of our vibrant student community in the heart of Adelaide, helping bring an exceptional living experience to life. This is a hands-on, on-site role where you’ll balance people leadership, resident experience, and day-to-day operational and financial support.

Working closely with the Community Manager, you’ll help keep the site running smoothly, support and motivate the team, and ensure residents feel welcomed, supported, and connected.

JOB DESCRIPTION

Join an energetic, collaborative team and play a key role in shaping the future of student living in Australia.

Key responsibilities: 

• Support the Community Manager in overseeing daily site operations
• Provide day-to-day leadership and supervision to the front-line, resident services team members
• Act as a key point of contact for residents, managing enquiries, issues, and escalations professionally
• Support our resident lifecycle processes (check-ins, renewals, departures)
• Assist with financial administration, including rent processing, reconciliations, budget oversight, and reporting
• Maintain accurate records and ensure compliance with safety, policy, and housing standards
• Foster a positive, inclusive community culture aligned with Greystar values

About you: 

You’re a people-focused professional who thrives in vibrant, community-driven environments. You enjoy being on site, taking ownership, and supporting both team and resident outcomes. With prior experience supporting students or residents, you understand what great service looks like and how to deliver it. You’re organised, confident under pressure, and always focused on creating a positive experience for everyone.

To be successful, you’ll need:

• Prior management or supervisory experience
• Solid Excel skills
• Practical financial administrative experience (reconciliations, budgets, reporting)
• Hold a valid government I.D and able to obtain a required background checks (National Criminal History)
• Real estate license would be preferred, but not required

Greystar is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives.  

We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to [email protected].