Assistant Night Manager - Broadbeach

Meriton Suites currently has an opportunity available for an Assistant Night Manager to join our Broadbeach property.  

About the Role

As the Assistant Night Manager you will support the Night Manager to represent Meriton Suites in the absence of the Hotel Manager. You will play a key role in ensuring the safety and wellbeing of all guests and staff. You will have access to Meriton Suites benefits including discounted hotel stays across Sydney, Brisbane and the Gold Coast, and soon to be Canberra and Melbourne.

Your Key Responsibilities: 

• Support Night Manager in overall supervision of the hotel
• Solely represent Meriton Suites in the absence of the Night Manager's days off
• Ensure the safety and wellbeing of all guests and colleagues
• Greeting and welcoming our guests
• Management and training of staff
• Check-in and check-out of guests
• Complaint handling and resolution
• Ensuring relevant front desk tasks are actioned and completed
• Attend to guest enquiries, requests and follow-ups if required
• Preparation and set up for the following day
• Guest accounting
• Auditing

Your Attributes: 

• Confident and able to work under pressure
• Proactive and able to make decisions autonomously
• Professionally presented
• A genuine passion for guest and colleague experience
• Well organised with a meticulous eye for detail
• Cultivates a positive team culture
• Strong communicator

About Meriton Suites

Meriton Suites is Australia’s largest owner-operator of apartment-style hotel suites, with 23 incredible locations and 6,204 suites, giving every guest a guarantee that they are staying in the best accommodation in Australia. Our award-winning hotels have continually been ranked the best in each location on many traveller review websites. For over 20 years, Meriton Suites has been the market leader in apartment-style hotel accommodation, conveniently located across Sydney, Brisbane, Gold Coast, Canberra and Melbourne.

For more information on Meriton Suites including our national expansion pipeline please visit https://www.meritonsuites.com.au/ 

Join us 

If you would like to be considered for this opportunity, please click on the Apply Now tab below.

Only short-listed applicants will be contacted within 7 days of application. Permanent residents only may apply. Please note that we will not consider external agencies as recruitment for this role is handled internally.