Assistant Operations Manager

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We shape leading experiences across office, retail, logistics and student accommodation.

We’re one of Australia’s largest property groups, managing $35 billion worth of assets across the country.

Our sustainable returns from investments come from focusing on what matters most to customers — a great experience and doing good. Every day, our people are driving positive impact for people, place and planet. They’re inquisitive, pioneering industry firsts and pushing new ideas to deliver exceptional outcomes.

This passion and expertise creates an employee experience that puts wellbeing, flexibility and opportunity first.

The role

 

Charlestown Square is the largest shopping and entertainment destination in Newcastle and the Hunter region. The Assistant Operations Manager of this asset is responsible for ensuring the Centre is safe, secure and meets presentation standards to achieve desired customer and tenant satisfaction levels. The role also assists the Operations Manager maximise operational efficiency and increasing the return on investment whilst prudently managing risk.

The role actively participates in contractor management, environmental sustainability management, risk management, tenancy delivery and retailer engagement, centre management and national property operations.

What you will be doing

• Managing small to mid-sized capital projects within timeframes and budgets.
• Undertaking regular inspections of the building and plant to determine the extent, and priority of any repair works or other attention required.
• Managing specialist contractors and preparing tenders and contract documentation, including tender pricing for all works and services on the property.
• Supervising the contracted Guest Services Manager.
• Together with the Operations Manager, driving the safety culture across the asset, both with GPT employees and our contractors.
• Working in close collaboration with the National Operations Team and operational peers to maximise the performance of the property in terms of sustainability.
• Proactively leading the delivery of solution-based results for tenant issues relating to the centre operations

What makes you stand out

This opportunity would suit a highly motivated and professional facilities manager or assistant facilities manager with strong operational experience of a large property asset.

You will need to demonstrate a good understanding of Building Codes, Australian Standards, OHS/WHS and Legislation, Essential Services of Authority and Statutory Requirements. In addition, strong commercial acumen and financial management, with experience with budgeting and forecasting; are also required for this position.

A dedication to exceptional customer service, a proactive approach to problem-solving and the ability to multi-task will enable you to excel in this role.

We makes us stand out

• Enjoy flexible working arrangements and generous leave options.
• Experience market-leading parental leave benefits including 22 weeks paid leave for either carer and childcare allowance once you return to work.
• Embrace diverse and challenging career opportunities, supported by our dedicated Learning & Development Team committed to your growth.
• Engage in comprehensive Wellbeing programs and benefit from market-leading policies and support tailored to diverse needs.
• Be recognised by peers through nomination awards and take part in our generous Employee Referral Program.

We know the power of a great experience

• Ranked 5th in the 2024 Gender Equality Global Report released by Equileap.
• Achieved number 2 real estate company in S&P Global Sustainability Assessment.
• Earned a silver ranking in Australian Workplace Equality Index (AWEI) for LGBTQIA+ inclusion.
• Awarded our fourth consecutive Employer of Choice for Gender Equality citation from the Workplace Gender Equality Agency (WGEA) in 2021-2023.
• Committed to our second Stretch Reconciliation Action Plan (RAP).

GPT offers an inclusive workplace culture and embraces people with diverse perspectives, skills and backgrounds. We welcome applications from First Nations candidates, members of the LGBTQIA+ community, people living with disability and people of diverse ages, cultures and backgrounds.

If this role sounds like you, we want to hear from you. Go for it!

Click on “Apply” to submit your application and Mandy McComb from the Talent Acquisition Team will be in touch.