Assistant Operations Manager - Modern European, Gastro Pub, Balmain - Get Hired Fast

About us

The Dry Dock, a historic pub first established in 1857, has been a long-standing fixture on the Balmain peninsula, an area famed for its pub culture. The venue is undergoing a transformative renovation and is set to re-open with a standout food, beverage, and service offering.  

We are excited to create a team who value creativity, and excellence. We provide a supportive and collaborative work environment where every team member can develop their skills and grow their career. We encourage innovation and initiative, and we recognise and reward hard work and dedication.

 
About the Role

We are seeking a dynamic and experienced Assistant Operations Manager. If you have a passion for service, team leadership, and creating unforgettable experiences, all while fostering a fun and collaborative environment, this is your moment to shine. We are excited to build a team that values creativity, collaboration, and excellence.

Your Responsibilities

• Leadership and Management: Lead and motivate the team to deliver exceptional service and ensure a positive guest experience.
• Operational Oversight: Oversee daily operations, ensuring that all floors and sections are running smoothly.
• Guest Relations: Handle guest inquiries and issues with poise and professionalism, ensuring their satisfaction.
• Quality Control: Uphold high standards of hygiene, health, and safety at all times.
• Organizational Efficiency: Maintain a clean, organized, and efficient front and back of house.
• Wage and Budget Control: Monitor and control wage costs and adhere to budget constraints, ensuring financial efficiency.
• Stock Control and Procurement: Oversee stock levels and manage procurement processes to ensure adequate supplies
• Point of sale administration: Manage and oversee the Bepoz point-of-sale system, ensuring accurate and efficient operation.
• Training and Development: Assist in training new staff and continually develop existing team members.
• Compliance: Ensure all operations comply with licensing bodies, company policies and local regulations.

About You

• Team Leadership: Strong leadership skills with the ability to inspire and manage a team effectively.
• Positive Attitude: A positive, can-do attitude and the ability to work well under pressure.
• Multitasking Ability: Excellent multitasking skills in a fast-paced environment.
• Hospitality Passion: A genuine passion for hospitality and guest service.
• Communication Skills: Excellent spoken and written communication skills.
• Time Management: Strong time management skills and the ability to prioritize tasks effectively.
• Qualifications: RSA certification is required.

Why Us?

• Competitive Compensation: Enjoy a competitive salary plus an excellent tips package.
• Staff discount: 50% off when dining in venue for you and your guests. 
• Career Growth: Take advantage of opportunities to grow your career within our business.
• Continuous Development: Benefit from ongoing training, support, and professional development.
• Vibrant Environment: Work in an incredibly fun and lively atmosphere.

Take a peak..

https://www.instagram.com/reel/C1fuMeCuwjb/?utm_source=ig_web_copy_link

Location

The Dry Dock is conveniently located directly opposite Mort Bay Park and Thames St, Balmain Ferry Wharf - only 11 minutes from Circular Quay.

There is ample ‘all day’ free car parking located in the streets around the venue.

What's next?
Select 'Apply Now' and submit your profile for review. 
Please reach out to [email protected] for a confidential conversation or to learn more about our exciting opportunities at The Dry Dock.