Assistant Property Manager

Join our team at Realm Kangaroo Point and lead the engagement and growth of our vibrant community.

07th June, 2024

• Play a pivotal role in shaping an outstanding and holistic living experience
• Exciting BTR position based in Kangaroo Point – Brisbane, QLD
• Commitment to your career progression with dedicated learning programs
• Above market remuneration package

07th June, 2024

• Play a pivotal role in shaping an outstanding and holistic living experience
• Exciting BTR position based in Kangaroo Point – Brisbane, QLD
• Commitment to your career progression with dedicated learning programs
• Above market remuneration package

Essence Communities unique offering provides tailored Build to Rent (BTR) Management Solutions, for projects across Australia and New Zealand. As one of the few operators within the emerging BTR sector, our property management platform is shaped from a 27-year track record in property and asset management, being part of Australia’s leading operator of Purpose-Built Student Accommodation, UniLodge.


Our foundation of experience and expertise has propelled our operations to be leading the transformation of Australia’s rental sector. Over the past 3 years, we have been successfully managing BTR properties across Queensland, Victoria and ACT with new assets opening in NSW in 2024.


Our Opportunity


This opportunity has arisen thanks to an internal transfer, allowing you to step into a pivotal role reporting directly to the General Manager. Known internally as the Resident Experience Manager, this full-time position offers scope for creativity, a mentorship program in leadership and people management, and exposure to a national network or property professionals. The Property


Situated in the desirable suburb of Kangaroo Point, this exceptional property offers luxurious amenities and high-quality living spaces, just steps away from Brisbane CBD, South Bank Parklands, and the iconic Story Bridge. The BTR complex consists of an impressive selection of 200 spacious 1, 2, and 3-bedroom apartments, penthouses and townhouses. Amenity areas include podium pool, gym, private dining rooms, games room, BBQ terraces and 360-degree unobstructed views of the Brisbane CBD and beyond.


Your responsibilities

 
The primary duties include handling all resident-related inquiries, general property management, planning and executing community events, preparing ingoing and exit condition reports, managing move-ins and move-outs, conducting routine inspections, providing assistance to the leasing team, communicating notices required under relevant legislation, and performing administrative duties.

 
Key responsibilities will include, but will not be limited to:

• Create a friendly environment that delivers an exceptional customer service experience for our residents
• Ensure apartment turnaround times are in conjunction with targeted KPIs, ensuring routine inspections and repairs are carried out prior to move out
• Assist with the day-to-day property management of apartments
• Be thoroughly familiar with the management agreement and manage the property to achieve all associated Key Performance Indicators (KPIs).
• Conduct and complete routine inspections and reports within required timeframes
• Provide weekly, monthly, and quarterly reports as required
• Champion the Resident Community Engagement Plan, assisting with the planning and execution of community events in collaboration with the wider team and General Manager (GM)
• Implement engagement strategy for resident app to ensure high levels of usage and engagement
• Ensure accurate accounting of all resident related accounts for occupancy fee and sundries
• Assist the leasing function on a day-to-day basis, escalating any issues to the GM

Our mandatory requirements include:

• Hold a current QLD Real Estate Registration Certificate or full QLD Real Estate License to conduct Real Estate Business
• National Police Check (completed within last 3 months), at your own cost
• Unrestricted work rights in Australia

WHAT WE OFFER


Across our workforce we have built an enviable culture of trust , engagement , collaboration , and fun . Our residents come from diverse backgrounds, and we want our teams to reflect this.


Our people are the heart of our business, and their contributions are valued and celebrated through ‘On the Spot’ Awards, Service Recognition, Quarterly and Annual Awards, and team events. We invest in the wellbeing and professional development of our team, by providing access to ongoing training and professional development, leadership modules, support to obtain Real Estate Qualifications where applicable (including renewals), career progression, and annual reviews. We acknowledge that everyone leads unique lives, and therefore offer various leave options including study leave, and parental leave entitlements, to name a few.


HOW YOU CAN APPLY


To start your journey with Essence Communities, apply now with your resume and cover letter.


UniLodge and Essence reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date. 


We are a 2024 Circle Back Initiative Employer – We commit to responding to every applicant. Apply For Job
#J-18808-Ljbffr