Assistant Service Manager - Leading Industry Pay

Our Employee Promise to You

• Support from an experienced Service Manager & Group Service Manager
• Highly competitive salary based on experience
• European Luxury Brand
• Breakfast supplied daily - the most important meal of the day!
• FREE Staff Car Parking - the cost is covered by us!
• Brand new Company Car or Vehicle Allowance
• Ongoing Progression and Career Development - WE Invest in YOU!
• Newstead Hub Rewards & Recognition Program 
• The opportunity to be a part of Eagers Automotive's biggest Dealer Hub
• Employee vehicle purchase policy, discounted servicing, and parts!
• Discounted health insurance and car insurance!
• Parental Leave Support Payment 
• Monthly/Annual Awards & Events + Quarterly Food Truck Festival
• VW Specific Training 
• Health & Wellness: Employee Assistance Program – Free Personal Coaching, Counselling, Relationship or Financial Advice & more!

The Opportunity

Austral VW | Cupra are seeking an Assistant Service Manager in Newstead, who is ready to provide our business with their exceptional skills and talent to guide our business forward. In this crucial role, you will support our Service Manager in running a smooth, seamless and successful service operation, with a key focus on delivering our customers with an outstanding Euro-Luxury experience. 

The Company

At Eagers Automotive we are working towards our vision of being Australia’s most admired Automotive Group and we have the talent to make it happen, along with 111 years of rich company history as a legacy. With over 8,000 employees across Australia and NZ, and a footprint in every capital city- there are endless options for progressing your career. We are more than just automotive retailing; we are a multi-faceted cohort of great people doing great things.

About You

• A passion for Customer Service and creating memorable Guest experiences
• The ability to run a high performing service team and assistant the Service Manager with any adhoc tasks or reporting 
• Previous experience and demonstrated success in a similar role or wanting to take next step in career
• Demonstrate experience in Service Department KPIs.
• Demonstrate excellent customer service with well-developed communication skills both verbal and written.
• Have sound knowledge of service department processes, policies and procedures 
• Automotive service experience would be an advantage to being successful in this role
• High-level time management skills
• Outstanding display of professionalism both externally and internally

Our Values

As part of Eagers Automotive, we strongly believe in our Core Values: Integrity | Inclusiveness | Owner’s Mindset | Agility