Assurance Officer

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

• Career development and ongoing learning opportunities


• Supportive and inclusive team environment


• Access to employee wellbeing and assistance programs


• Flexible benefits designed to support your lifestyle


• Opportunities to contribute to meaningful work in the Justice sector


• Long-term job security with Government-backed contracts

Make an impact at Serco

As our Contract and Compliance Officer, you'll play a key role in supporting operational excellence and continuous improvement across Acacia Prison. Working closely with stakeholders across the business, you'll help ensure compliance with contractual obligations, operational performance measures and quality standards. You'll provide valuable insights through analysis, reporting and assurance activities, while helping to strengthen governance and performance outcomes. This is an opportunity to make a meaningful contribution in a collaborative and purpose-driven environment.

As the Contract and Compliance Officer in the Assurance & Compliance Team, you’ll make a positive impact by:

• Managing quality assurance activities, audits and compliance reviews


• Monitoring contractual obligations and operational performance measures


• Preparing reports, analysing trends and identifying improvement opportunities


• Supporting responses to audits, complaints and stakeholder correspondence


• Maintaining policies, standing orders and document control processes


• Promoting understanding of compliance requirements across the business

Serco is a place for you

You could be a great fit if you have:

• At least five years' experience in auditing, compliance or assurance roles


• Advanced Excel skills and strong analytical capability


• Exceptional attention to detail and a commitment to accuracy


• Experience in building positive relationships with internal and external stakeholders


• Ability to communicate complex information clearly and confidently


• Relevant qualifications in Business, Commerce, Auditing or a related discipline; ISO 9001:2015 knowledge will be highly regarded

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals, working at a company with long-term Government-backed contracts.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures, including Aboriginal and Torres Strait Islander people, LGBTQI+, veterans and people with disability.

By joining Serco, you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

How to Apply

Click Apply to submit your application today.

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Impact a better future at Serco.