Billing Officer

Are you detail driven, great with numbers, and enjoy keeping things running smoothly? We’re looking for a Billing Officer who brings accuracy, curiosity, and a collaborative mindset to our Finance team.

If you enjoy a supportive environment with plenty of day-to-day variety, love problem solving, and have experience in billing or commercial operations, this role is a great opportunity to make an impact.

Excited to grow your career?

 

We value our talented employees, and whenever possible strive to help one of our team to grow professionally.

 

Our people make all the difference in our success.

Let’s talk about you!

To be successful in this role you will possess:

• At least 2 years in a similar commercial environment

• Understanding of invoice structures, contract terms, and billing principles

• Strong administrative, procedural, and organisational skills with a high level of accuracy and attention to detail

• Demonstrated proactive approach to working independently and within a team

• Intermediate to advanced Excel skills

• Excellent written and oral communication skills

• A knack for solving problems and thinking like a leader

• Adaptability and willingness to learn new systems and processes quickly

How will you support our “Why?”

As a key member of our Finance team, you’ll be responsible for ensuring our customers are billed accurately and on time each month. Here’s a snapshot of what your day-to-day will look like:

• Generate invoices and credit notes accurately, ensuring all month-end deadlines are met

• Respond to customer account enquiries with a professional, helpful, and positive approach

• Support the Sales team with account reviews and provide relevant insights

• Collaborate with the Billing Manager to review invoices, credits, cancellation requests, and account reconciliations

• Investigate billing disputes clearly with the confidence to escalate issues where required

• Liaise with internal teams (Finance, Sales, Operations, Customer Service) to resolve billing issues

• Maintain billing systems and ensure data integrity across platforms

• Maintain accurate and up-to-date customer contact details

• Calculate and process contract termination fees and payout amounts

• Assist with other related tasks as required

If this role speaks to you, hit the apply button to submit your application! Or if you feel you still have a bit more to learn - reach out to the assigned Recruitment Business Partner (found on right-hand side of the advert) and they’ll provide you with some insights on ways to progress and upskill within Aussie.