Booking Agent

Join South Coast Radiology as a Booking Agent!

Are you a people-person with a talent for building connections? Love the idea of working in the dynamic world of medical administration? This is your chance to be the friendly voice that patients hear first!

At South Coast Radiology, we're looking for enthusiastic Booking Centre Agents to coordinate patient appointments and create a seamless experience from the very first call.

Hours That Suit Your Lifestyle!

Monday to Friday - No weekends!

Afternoon shifts (1:00 PM - 5:00 PM) - Great for those who prefer a later start!

Full Time Shifts 7.5 hours across (7:00 AM - 5:30 PM)

Perks & Benefits:

• Competitive Industry Rates with annual salary reviews
• Hybrid Work-from-Home Options (for the right candidate!)
• Supportive Team Culture - Work with a team that values inclusivity and teamwork
• Full Training Provided - No prior medical experience? No problem!
• Career Development - Grow within South Coast Radiology
• Staff Recognition & Awards - Your hard work won't go unnoticed
• Corporate Benefits & Discounts - Including health perks, Employee Assistance Programs & more!
• Fitness Passport Access - 1,000+ fitness locations nationwide
• Paid Parental Leave - Because family matters!

What You'll Be Doing:

• Answering Calls - Be the friendly, professional voice that patients and referrers trust
• Scheduling Appointments - Master our cutting-edge RIS system (Karisma)
• Optimising Workflow - Keep the schedule running smoothly
• Quoting Fees - Inform patients about fees & Medicare rebates
• Prepping Patients - Ensure they have all the info they need before their visit

What You Bring to the Team:

• People Skills - Show care, empathy & a warm, professional approach
• Tech-Savvy - Advanced computer & keyboard skills
• Customer Focus - Experience in a client-facing role is a bonus!
• Problem-Solving Skills - Manage appointments like a pro
• Time Management - Keep up with team KPIs & stay organised
• Positive Attitude - A "can-do" mindset that builds strong connections

How To Apply

Contact us directly - skip the agency! For a confidential enquiry or find out more about SCR.

#SDNI

Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.

Building a healthier world, by delivering the best health outcomes one patient at a time.