Branch Administration Coordinator

About JLG, an Oshkosh company

JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.

JOB SUMMARY:

The overall scope of the Branch Administration Coordinator is to provide a high level of administrative support to the Port Macquarie Facility.

ESSENTIAL DUTIES AND RESPONSIBILITIES:  

These duties are not meant to be all-inclusive and other duties may be assigned.

• Providing administrative support to the PMQ Branch.
• Carry out Baseplan functions for manufacturing as needed:
  • Open and Post jobs
  • Allocate parts
  • Process parts issues and backorders
  • Raise purchase orders
• Track fabrication, paint and assembly job progress using MS Excel ad create jobs accordingly to build schedule.
• Communicate shortages and back orders with store staff and production team
• Answering and transferring calls, greeting visitors.
• Liaising with national sales and administration team and various other JLG departments
• Create and modify documents using Microsoft Office
• Ordering of uniforms for staff
• Maintain hard copy and electronic filing system.
• Enter fortnightly time sheets for payroll into Baseplan
• Processing of local invoices
• Document machine arrivals and departures
• Raise and receipt purchase orders for transport and transfer of machines as required
• Maintain local machine inventory
• Provide ground support staff with professional administrative support including taking accurate and properly detailed messages, word processing duties, attending to routine correspondence and preparing documentation
• Maintain amendments to clients records in Baseplan as advised
• Maintain information in shared folders
• Printing, collating and binding of various manuals
• General administrative duties as required

MINIMUM QUALIFICATIONS:  

• Strong organizational skills with exceptional follow through and attention to detail
• Strong time-management with the ability to multi-task to meet deadlines
• Ability to work in a fast-paced environment where requirements are constantly changing.
• Experience and proficiency with various web-based software applications that allow for transferrable skills to adequately use our Baseplan system
• Good communication skills with the ability to build rapport with a variety of people
• Previous experience providing administrative support to a manufacturing operation or related industry
• Intermediate computer skills including Microsoft Word, Excel, Powerpoint and CRM systems

PREFERRED QUALIFICATIONS: 

• Reliable and punctual
• Previous experience supporting a busy manufacturing operation
• Professionally presented with a positive attitude
• Tertiary qualification in Business Administration

PHYSICAL REQUIREMENTS OF THE ROLE: 

• Sitting for extended periods of time
• Walking between offices
• Use of computer and mouse