Branch Care Coordinator

Respiratory Homecare Solutions (RHS Canada) is an accredited, Canadian health care company that delivers premium health care services to treat sleep apnea and oxygen patients. RHS offers patient education, sleep apnea testing, CPAP treatment, long-term support and home oxygen therapy. We strive to exceed expectations and support our patients to change their lives for the better.

How will you CONTRIBUTE and GROW?

Respiratory Homecare Solutions (RHS Canada) is an accredited, Canadian health care company that delivers premium health care services to treat sleep apnea and oxygen patients. RHS offers patient education, sleep apnea testing, CPAP treatment, long-term support and home oxygen therapy. We strive to exceed expectations and support our patients to change their lives for the better.

Respiratory Homecare Solutions (RHS Canada) is an accredited, Canadian health care company that delivers premium health care services to treat sleep apnea and oxygen patients. RHS offers patient education, sleep apnea testing, CPAP treatment, long-term support and home oxygen therapy. We strive to exceed expectations and support our patients to change their lives for the better.

How will you CONTRIBUTE and GROW?

Respiratory Homecare Solutions (RHS Canada) is an accredited, Canadian health care company that delivers premium health care services to treat sleep apnea and oxygen patients. RHS offers patient education, sleep apnea testing, CPAP treatment, long-term support and home oxygen therapy. We strive to exceed expectations and support our patients to change their lives for the better.

RHS Canada is currently recruiting for a Branch Care Coordinator in Victoria, BC. We are looking for a dedicated and driven individual to join our passionate local team.

• Provides helpful, friendly service to customers by providing general information, and directing telephone and walk-in inquiries to appropriate staff members.

• Assist with sales and maintenance of respiratory products, services, and inventory for the branch.

• Provides information/literature to prospective clients.

• Creates walk-in appointments for therapeutics and books follow-up appointments for the branch.

• Provides assistance and answers questions for clients regarding funding programs and insurance requirements.

• Assists healthcare professionals with the completion of necessary administrative functions and documentations.

• Assists in the management of equipment - including warranty, maintenance and repair for internal assets, as well as customer owned medical devices and other products.

• Booking of tests required for client authorizations and those tests required in the provision of respiratory services i.e. Snoresats, ApneaLinks, PFTs & ABGs

• Coordinate & acquire necessary prescriptions required to perform client testing

• Work with Respiratory Therapists to ensure that client funding and testing requirements are made within required timeframes

• Complete follow-up calls for confirmation of services and billing

• Responsible to help create and maintain a safe and healthy work environment

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Are you a MATCH?

• College Certificate/Diploma or Equivalent

• 1-2 years of experience in a Call Center or in Office Administration

• Ability to handle busy office & switchboard

• Computer literate in Microsoft Office and Google Suite, with strong data entry skills

• Able to work flexible hours and provide service to our customers for extended hours

Additional Information

All employment is conditional upon completing and obtaining a satisfactory background check, including educational, employment, references and other relevant verifications depending on the position. This position is open to applicants legally authorized to work in Canada.

RHS Canada provides equal opportunities for all applicants and is committed to fostering an inclusive and accessible environment. Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

About Us

A world leader in gases, technologies and services for Industry and Health.

Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders.

Join us for a stimulating experience: you’ll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment.

Discover what your professional journey at Air Liquide could be here !

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