At CommBank, we're committed to enhancing the financial wellbeing of our customers and delivering outstanding service every day.
As Branch Manager for our Newman branch, you'll play a pivotal role in leading our team and ensuring seamless banking experiences across multiple channels.
What is a Multi-Channel Branch? • Tuesday and Thursday: We assist our customers with their everyday banking needs and complaints via telephone or other digital channels in a contact centre environment.
• Monday, Wednesday and Friday: Our Retail Branch services customers in the community face to face with their everyday banking needs, enquires & transactions.
Your Impact As Branch Manager, you will:
- Lead, coach, and develop your team to achieve individual and branch targets.
- Foster a culture where people are empowered to thrive and grow their careers.
- Build strong networks in your local community and identify new business opportunities.
- Ensure exceptional service delivery across lending, deposits, and wealth management products.
- Drive continuous improvement by capturing customer feedback and taking action.
Day-to-Day Responsibilities - Assist customers with general banking transactions and enquiries.
- Build meaningful connections face-to-face and through direct channels.
- Guide customers in using in-branch technology and digital banking options.
- Complete Financial Health Checks and process applications for relevant products.
- Motivate and mentor your team to deliver seamless customer experiences.
What We're Looking For - A proven track record in leadership within a busy, customer-focused environment.
- Passion for delivering outstanding service and building strong relationships.
- Ability to inspire and coach a team to achieve great outcomes.
- Problem-solving mindset and confidence to ask challenging questions.
- Open to learning, goal-oriented, and collaborative.
Why Join Us? Endless career growth opportunities at CommBank.
Continuous training and development to support your aspirations.
Be part of a team delivering banking for the future to over 10 million customers.
Aboriginal and/or Torres Strait Islander people are encouraged to apply.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
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Advertising End Date: 20/02/2026
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