Broker Development Manager. Third Party Residential - Melbourne CBD

{"description": "

• Grow and nurture broker relationships in a role where your influence directly shapes customer outcomes and business success.
• Own a dynamic, fast-paced portfolio with a strong balance of business development and risk management.
• Join a supportive, values-driven team where culture, flexibility and long-term career growth truly matter.

Do work that matters

Our Third Party Banking colleagues are the face of Bankwest and spend their day working directly with our third parties to help our customers achieve their financial goals. Recognised by their smiles and enthusiasm, they have a genuine passion for living the Bankwest values, delivering exceptional customer service and building long-lasting relationships.

Working in Third Party means being a part of a fast-paced team, which is focused on growing business in a sustainable manner through our broker partners. In Third Party we view growing business and managing risk as equally important. This focus allows us to deliver the best possible customer outcomes, whilst making a significant contribution to the success of Bankwest.

As a Broker Development Manager, you will work closely with the Broker Support Manager and State Manager to build, develop and maintain excellent broker and aggregator relationships.

Responsibilities:

• Develop strategies to grow and maintain excellent relationships with key broker segments using various data sources and networks.
• Engage in regular meetings with external stakeholders to identify growth opportunities.
• Work closely with broker partners to review submission quality and conversion to enhance customer experience, adhere to responsible lending practices and ensure ethical behaviour.
• Develop strong internal stakeholder relationships and collaborate on policy, process and product.
• Provide education and training to brokers on Bankwest policy, process and products.

We are looking to hear from people who have:

• Proven track record of high performance.
• Strong lending background and experience.
• Evidence of superior customer service and focus.
• Excellent presentation and communication skills.
• Strong organisational skills, with the ability to prioritise.
• Knowledge and Experience of the broker industry

Our culture

The people, businesses and communities we serve across Melbourne and Victoria are wonderfully diverse. To reflect this, we're committed to hiring a similarly diverse workforce. With a focus on inclusion, accessibility and flexibility, we'll support you at every stage of your career.

At Bankwest, we pair ambition with responsibility-growing sustainably while keeping customers at the heart of every decision. If you bring a track record of high performance and a passion for partnership, we'd love you on the team . Apply today .

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 28/04/2026", "salary_raw": "Row(double=None, string=None)"}