Business Analyst

The Company

Join a dynamic organisation where the technology team is dedicated to supporting business units in achieving strategic goals centered on safety, customer service, growth, and innovation. We foster a collaborative and supportive work environment, leveraging modern technologies to drive efficiency and excellence across our operations.

The Role As a Business Analyst, you will play a pivotal role in delivering projects aligned with strategic initiatives for growth and efficiency. Reporting to the Transformation Lead, you will be responsible for gathering and defining requirements, interpreting data, and identifying new process improvement opportunities. You will work across a variety of projects involving change management, business process improvements, and strategic transformations, ensuring successful implementation within agreed scopes and timeframes.

Your Profile

You are a seasoned Business Analysis practitioner with over five years of experience supporting end-to-end technology and business transformation projects. You possess advanced communication skills, with a proven ability to engage stakeholders at all levels, from frontline staff to executive leadership. You have a strong background in system integrations, API documentation, and data migrations, and you are proficient in translating organisational strategy into clear, measurable deliverables.

What is required from you

• Collaborate with cross-functional teams to identify and document current and future state business requirements.
• Facilitate workshops to produce requirements, epics, user stories, and acceptance criteria for platform replacements and transformation initiatives.
• Develop comprehensive analyst artifacts, including ROI calculations and the prioritisation of change benefits.
• Define business metrics and benefit measures in coordination with Project Managers and Finance teams.
• Document technical dependencies, including integration requirements, APIs, data migrations, and cyber security/privacy controls.
• Support RFP/RFI processes, evaluating vendor demonstrations and contributing to reference-check criteria.
• Create essential documentation, such as work instructions, user guides, and transition-to-support materials for knowledge transfer.
• Contribute to governance, including reporting, Steering Committee papers, and post-implementation reviews.
• Conduct gap analysis to identify issues and propose effective process re-engineering solutions.

What We Offer

• High-impact role in a fast-growing Automotive Services Organisation
• Flexible/hybrid/remote working arrangements
• Professional development and growth opportunities

Reference Number: 06810-0013444825 - PJ

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