Business Analyst

Deliver business analysis, including systems analysis, change management and business process redesign, by collaboratively planning, delivering and implementing project and activity outputs in line with the Department of Health Strategic Plan and relevant project plans.

Understand front-line business issues and challenges; identify and specify effective solutions (people, process and technology) underpinned by technology that will deliver measurable benefits; and contribute to the effective transition and management of initiatives, changes and/or solutions into ‘live’ operations.

Responsible for providing high level advice and expertise in relation to business analysis and business process reengineering working through vendors, the impacted departments, Information Communication Technology Services (ICTS) and other potential service providers.

The Role

1. Analyse the business objectives of the stakeholder and develop solutions to their business issues.
2. Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
3. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
4. Analyse existing processes and systems for issues and opportunities for improvements and design and document the current and improved future state (for example, modelling new processes or specifying new functions), in accordance with business strategy, risk and compliance requirements. Conduct process mapping to determine a clear understanding of current versus future state.
5. Provide specialist advice regarding business process improvement issues to stakeholders within the Agency.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

The Safety Reporting and Learning System (SRLS):

The Safety Reporting and Learning System (SRLS) is an integrated tool used by all staff across the Department of Health (DoH), Tasmanian Health Service (THS) and Community, Mental Health and Wellbeing (CMHW) including Ambulance Tasmania (AT), to report, manage and learn from safety concerns, risks, safety alerts, consumer complaints and feedback in order to protect service users, the public and staff from unintended harm, damage or loss.

SRLS helps staff, managers, and organisations efficiently collect and analyse information that can be used to reduce risk and improve the quality of care and services provided to the Tasmanian community.

Details of Appointment

Fixed term full time day worker position working 76 hours per fortnight, commencing as soon as possible until 31 August 2025.

*notwithstanding hours may be negotiated with the successful applicant

• Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time and part time vacancies.

Salary: $104,756 - $118,730 per annum. Our Employer 11% superannuation contribution is on top of this amount.

• Salary range is in accordance with Public Sector Unions Wages Agreement 2022

Eligibility:

Applicants should note the following criteria are desirable:

1. Formal qualifications in business analysis, change management and/or business process redesign

The Head of the State Service has determined that the person nominated for this job is to satisfy a pre‑employment check before taking up the appointment, on promotion or transfer. The following checks are to be conducted:

1. Conviction checks in the following areas:

1. crimes of violence
2. sex related offences
3. serious drug offences
4. crimes involving dishonesty

1. Identification check
2. Disciplinary action in previous employment check.

How to Apply

Apply Online.  Please click the "Apply" button on this screen.  This ensures important questions about you are answered. 

You will be prompted to complete a 1-2 page application outlining your experience, skills and knowledge as they relate to the attached Statement of Duties.

Please note:

• We do not require a separate statement addressing the selection criteria.
• All attachments must be in Microsoft Word or PDF format.
• Referee details are submitted as part of the online application so make sure you have the contact details of two referees before applying.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Applicant Guide, Statement of Duties, prior to applying for an overview of the duties, program, selection process and selection criteria.

Statement of  Duties

Applicant Guide

For more information 

Amanda Daly

Position: Director - Emergency Preparedness and Response
Phone:0403 872 121
Email: [email protected]

Important information

The email account you provide when submitting job applications will be used in correspondence to you.  It is important that this is kept up to date and monitored regularly.

To update your email address (or contact number), log in to and look for “Existing applicant login” where you can update your details

The Department of Health values workforce diversity and recognises the value each person offers which is shaped by their unique characteristics, background, experiences, knowledge, skills, values and perspectives.