Business Analyst - Software Implementation

About the Role:

We are seeking an experienced Business Analyst to join a major software implementation and consolidation program. This role will play a critical part in analysing current systems and processes, defining future-state requirements, and supporting the successful delivery of a new consolidated platform.

Working closely with Project Managers, Developers, and the external software vendor, you will act as the key bridge between business stakeholders and the technical delivery teams. You will ensure requirements are clearly defined, understood, and translated into effective solutions that meet business needs.

Key Responsibilities:

• Elicit, analyse, and document business and functional requirements across multiple stakeholder groups
• Facilitate workshops and stakeholder interviews to understand current-state processes and identify improvement opportunities
• Translate business needs into clear user stories, functional specifications, and process documentation
• Work closely with Project Managers to support planning, scope management, and delivery milestones
• Collaborate with developers and the vendor to clarify requirements and ensure alignment with the solution design
• Support solution configuration, integration discussions, and data migration activities
• Assist with test planning, user acceptance testing (UAT), and validation of delivered functionality
• Help drive business process standardisation as part of the system consolidation
• Provide ongoing communication and updates to stakeholders throughout the program lifecycle

Key Skills & Experience:

• Proven experience as a Business Analyst working on software implementation or transformation programs
• Strong experience gathering and documenting requirements (BRDs, user stories, process maps)
• Experience working in cross-functional project teams including project managers, developers, and external vendors
• Strong stakeholder engagement and facilitation skills
• Experience supporting system consolidation, migration, or large-scale platform implementations
• Familiarity with Agile, Waterfall, or hybrid delivery environments
• Strong analytical thinking and problem-solving capability
• Excellent written and verbal communication skills

Desirable:

• Experience with enterprise systems within the Financial Services domain
• Specific expertise around Loan Origination, Credit, Mortgages, Internet banking
• Experience supporting testing, UAT coordination, or change management activities

Why Join Us:

• Work on a high-impact transformation program
• Collaborate with experienced project and technology teams
• Opportunity to shape future-state systems and business processes

This role is 5 days in office.

Reference Number: 06800-0013421702

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