Business Development & Account Management Specialist

XL Express are a proud privately-owned business specialising in seamless break bulk transport and logistics solutions, with a comprehensive national network of terminals located in all mainland capitals and major regional centres.

With over 30 years experience in the industry, we are a business that is built on the challenger model, we are here to disrupt the status quo and think harder and act smarter for our customers and their businesses.

We are proud of our people and consider it an imperative that our entire workforce is encouraged to embrace innovation, that we enable openness and idea sharing and that every employee understands they are regarded as integral to our success.

About The Role:

XL Express, a reputable family-owned transport company, is seeking a dynamic and results-driven individual to join our Sales Team as a Business Development & Account Management Specialist. We specialize in providing reliable and seamless transport solutions, and we're dedicated to fostering long-term partnerships with our customers.

You will be responsible for driving the growth of the Brisbane customer portfolio by acquiring new business opportunities and nurturing relationships with existing clients. This role requires a proactive approach to identify and pursue new business leads while maintaining a focus on the satisfaction and retention of our current customers.

Key Responsibilities:

Business Development: Actively seek out and pursue new business opportunities through market research, networking, and cold calling.

Management - Build and maintain strong relationships with existing customers, understanding their needs, and providing tailored solutions to enhance their experience.

Account Management - Manage a small portfolio of existing customers, ensuring their ongoing satisfaction with our services, and identifying opportunities for upselling or cross-selling.

Negotiation and Contract Management - Negotiate favourable terms and contracts with customers to maximize profitability while maintaining mutually beneficial relationships.

Strategy Development - Collaborate with the management team to develop strategic initiatives for business growth and market expansion.

Reporting and Analysis - Provide regular reports on sales performance, market trends, and customer feedback to inform decision-making and strategy adjustments.

Requirements: 

Proven experience in business development and account management, preferably within the transport or logistics industry.

Strong sales acumen with a track record of meeting or exceeding targets.

Excellent communication and negotiation skills, with the ability to build rapport and influence decision-makers.

Self-motivated and results-oriented, with a proactive approach to problem-solving and client engagement.

Ability to work independently as well as collaboratively within a team environment.

Location and Benefits:

This position is based in Brisbane, with opportunities for occasional interstate travel. We offer competitive renumeration packages, along with a supportive work environment and opportunities for professional growth.

How to Apply 

If you are passionate about driving business growth and thrive in a fast-paced environment, we'd love to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you're the perfect fit for this role.

Join our team and play a key role in shaping the future success of our family-owned transport company!

We truly love what we do and value our team immensely.