Business Development Specialist

Brisbane Based | Supporting Brisbane, Toowoomba & Gold Coast Regions

At People First Bank, we're proud to be one of Australia's leading customer-owned banks, committed to helping our customers and communities thrive. We believe banking should be personal, genuine, and focused on people first. As we continue to grow, we're seeking an experienced and relationship-driven Business Development Specialist to help expand our presence across Southeast Queensland.

About the Role:

Based in Brisbane, you'll play a key role in driving business growth and strengthening the People First Bank brand across the Brisbane, Toowoomba and Gold Coast regions. 

As our Business Development Specialist, you'll build and nurture relationships with referral partners, local businesses, community organisations, and other key stakeholders to generate new opportunities and increase brand awareness. You'll work closely with Branch Managers, Home Lenders and regional leadership teams to support business development initiatives that contribute to growth across our retail and lending network.

This is an exciting opportunity for someone who enjoys being out in the market, building connections, representing a trusted brand, and making a genuine impact in the communities we serve.

What You'll Be Doing: 

• Identifying, developing and converting new business opportunities across the region.
• Establishing and maintaining strong relationships with referral partners, local businesses, community organisations and industry networks. 
• Increasing awareness of the People First Bank brand through community engagement, networking and partnership activities.
• Coordinating and attending community events, sponsorship activations, networking functions and local business forums.
• Collaborating with Branch Managers, Home Lenders and broader stakeholders to support regional growth objectives.
• Building business development capability across our retail network by supporting, coaching and mentoring relevant employees and leaders
• Delivering business development initiatives that drive customer acquisition and deepen existing relationships.
• Providing insights on market opportunities, competitor activity and emerging trends.
• Supporting a culture of exceptional customer service, collaboration and continuous improvement.
   

What You'll Bring:

• Demonstrated experience in business development, relationship management, sales, banking, lending or a similar customer-focused role.
• Proven ability to build strong networks and influence stakeholders across diverse business and community groups.
• Excellent communication, presentation and relationship-building skills.
• Strong commercial acumen with a proactive and results-focused approach.
• Ability to work independently while effectively managing competing priorities.
• High levels of organisation, professionalism and attention to detail.
• Proficiency across Microsoft Office applications.
• A current driver's licence and willingness to travel regularly throughout Brisbane, Toowoomba and the Gold Coast.
   

Why you’ll love working with us:

People First Bank – our new brand – says exactly what we’re all about: people. We're committed to supporting and growing our team and creating an outstanding work environment.

You’ll have access to financial and lifestyle benefits to support your success and individuality:

• Flexibility and hybrid working arrangements.
• Extend your salary with discounts on banking, health insurance, and shopping across Australia.
• Advance your career with training, study support, and project opportunities.
• Competitive leave benefits that empower employees to take time for themselves and loved ones.
• Wellbeing support with our Employee Assistance Program, wellbeing leave, mental health app, and mental health ambassadors’ program.
• Make a difference with paid volunteering, Workplace Giving, and diverse community initiatives.
• Be recognised for your contributions through our peer-driven recognition program.

A bit about People First Bank: 

In March 2023, People’s Choice and Heritage Bank merged to form Heritage and People’s Choice Limited - Australia's leading mutual bank.  We are now on an exciting journey to bring together our products, services, and technology under a single brand - People First Bank.

We have over 700,000 members and 1,900 employees, with dual head offices in Adelaide and Toowoomba, an Australian-based contact centre and branches across five states.

With a vision ‘To deliver positive change through banking’, People First Bank serves members and contributes to the community, while offering an inclusive, flexible work environment. We’re big enough to make an impact; but agile enough to influence and do interesting work.

Apply online now:

If this sounds like you, this could be the next step in your career. Click 'Apply' now and submit your application, including a cover letter and current resume by EOD Friday 13th November 2027. 

"Our diversity makes us stronger"
People First Bank acknowledges the Traditional Custodians of Country throughout Australia and pays respect to Elders past and present. We are committed to fostering a diverse, inclusive and culturally safe workplace where everyone feels valued, respected and able to thrive. We welcome applications from Aboriginal and Torres Strait Islander peoples and people of all backgrounds, identities and lived experiences. We welcome requests for reasonable adjustments to ensure all candidates can participate fairly and confidently in our selection process.