Business Engagement Manager

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Location: Parramatta CBD (flexible working arrangement)

Employment type: Temporary, Full-time until 30 June 2025 (1 vacancy)

Salary: Clerk 9/10, $120,859 to $133,183 p.a. plus employers’ contribution to superannuation and annual leave loading

Your role

The Manager, Business Engagement is an integral part of the Workplace Transformation team (WPT), leading client engagement and playing an instrumental role in realising our vision for transforming workplaces across DCJ. This role will report to the Senior Manager, Business Engagement.

The role is responsible for managing and maintaining client relationships to ensure a single point of contact for the client to enable the successful delivery of projects with minimal business disruption. This role builds a positive relationship with clients, is the lead in all WPT engagement with the client, advocating on their behalf with the WPT Program Delivery team. The role works closely with the Program Delivery team to deliver the project in line with the client.

If you are passionate about senior stakeholder engagement, relationship management, and project delivery, we would love to hear from you!

What you’ll do

As our Manager, Business Engagement within the Infrastructure & Assets team, you will work closely with our valued stakeholders to understand their requirements and ensure our guidelines support them while introducing them to new ways of working guided by DCJ’s Infrastructure strategies. Additionally, you will create efficiencies that will support a more streamlined and efficient project delivery.

In this role, you will utilise your skills and expertise in stakeholder engagement and relationship management to build understanding, trust and rapport with clients and work collaboratively across our project delivery teams to facilitate the smooth and timely delivery of projects.

You will be able to work autonomously and collaboratively with senior leaders, project managers, and subject matter experts.

You will have a high attention to detail, strong and proven documentation, presentation and reporting skills. This role requires a rigorous approach to efficient and effective management of multiple projects simultaneously in a fast-paced environment. You will be solutions focused and provide advice on the most effective methods for success in navigating complex stakeholder relationships and competing priorities.

What we’re looking for

To be successful in this role you will:

• You have previous experience in a relationship management role and a strong track record in stakeholder management.
• You have previous experience in developing documentation including presentations for meetings with senior executives, detailed project documentation and tracking.
• You are proficient at managing communications outputs and working with change or communications leads to deliver communications strategies and plans.
• You are able to provide examples of innovation and creativity in solving complex work problems, collaborating with multiple stakeholders to meet competing priorities and needs.
• You excel in building credible relationships, able to actively listen, understand and adjust your communication style to meet the needs of others.
• You can demonstrate your ability to be highly resilient and work well under pressure.
• You can provide advice and information to stakeholders on emerging project issues and support project development and delivery in line with established plans, budgets, timeframes, policy objectives and other project and priorities .
• Ability to complete own work tasks under guidance within set budgets, timeframes and standards.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

• Describe a time when you worked with a body of stakeholders with competing agendas and priorities. How did you influence and negotiate with your clients and colleagues to ensure project or workflows could be delivered successfully and on time?
• How do you work to deliver detailed documentation and rigorous process in a project with tight timeframes. What strategies and systems do you use to achieve success and maintain high standards?

Applications close Sunday 7 July 2024, 11:59PM AEST

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Zoe Pollock on 0474 547 389

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please call Reyzhel Velasco on 0400 969 505 or via [email protected]

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Thank you for your interest in this role. We look forward to receiving your application.

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