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Deputy is a global SaaS workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status.
At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.
We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working.
If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most!
The Opportunity
We’re looking for a Lead Business Systems Engineer who thrives at the intersection of business and technology. In this role, you’ll partner directly with leaders across Sales, Marketing, Customer Success, Finance, and more to design and deliver scalable, high-impact solutions.
You won’t just be building systems—you’ll be shaping how Deputy operates as we scale.
Working across platforms like Salesforce, Marketo, Zuora, NetSuite, Rippling, and Workato, you’ll take ownership of initiatives end-to-end—from discovery and design through to implementation and optimisation.
Responsibilities
- Partner with business stakeholders to understand challenges and design scalable, effective system solutions
- Own and deliver end-to-end projects, from solution design to hands-on implementation
- Build and optimise workflows, integrations, and automations across our SaaS ecosystem
- Translate complex technical concepts into clear, actionable insights for non-technical audiences
- Collaborate with architects and cross-functional teams to evolve our systems architecture
- Identify opportunities to improve processes, efficiency, and data integrity across the business
Skills & Experience
- Experience working with SaaS platforms and/or custom-built applications in a Business Systems, Solutions Engineering, or similar role
- Proven ability to deliver cross-functional projects in fast-paced environments
- Strong understanding of business systems across areas such as CRM, Sales, Marketing, Billing, Finance, or PRM
- Hands-on experience with integrations, APIs (REST), and system configuration
- Solid SQL skills and a data-driven mindset
- Experience with Salesforce (Apex or advanced configuration) is a bonus
- Strong communication skills and the ability to influence both technical and non-technical stakeholders
- Comfortable working autonomously and navigating ambiguity
Why you'll love it here
- High-impact role with visibility across the business
- Work on a modern, best-in-class SaaS tech stack
- Own meaningful projects that directly influence company growth
- Collaborative, fast-paced environment where your ideas matter
- Opportunity to grow with a scaling global company
Employee Perks
- Enjoy a flexible work policy (with a work-from-home stipend to set you up for success!)
- Own A piece of Deputy via our Employee Share Ownership Plan (ESOP)
- Take paid parental leave to support you and your family
- Stay protected with Group Salary Continuance Insurance
- Access support through our Employee Assistance Program
- Enjoy additional leave days — including study assistance, celebration days and volunteering
- Join our global working groups focused on collaboration, belonging and connection
- Get creative at our annual Hackathons
- Take advantage of our novated leasing for electric vehicles, internet reimbursement and more!
Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.
#LI-Hybrid
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