Cafe Manager - Generous Compensation

Are you an experienced and creative hospitality management professional with a flair for creating healthy menus and “relaxed luxury” dining experiences?

About Club Coops

Club Coops, founded 43 years ago by former world number one tennis player Ashley Cooper, is entering an exciting new chapter with a fresh rebrand and the launch of a stylishly designed members-only café/bar. This legacy health and racquet club combines modern group fitness, functional training, 24-hour fitness facilities, and allied health services with traditional racquet sports and aquatic workouts. Club Coops aims to be a "home away from home" for its members, offering one of the most diverse and extensive ranges of health and racquet sport options in Brisbane. Join now and be a part of this transformative period in the club's history!

About the Role

Club Coops Health Club is seeking a dynamic and creative Café Manager to lead and oversee their brand-new café and bar operations. In this role, you will design and deliver quality food and beverage services, mentor and supervise the food and beverage team, and ensure the café meets its financial targets. Your goal will be to create a memorable experience for Club Coops members while maintaining high standards of service and operational excellence.

Key Responsibilities

• Pre-opening and development of the café.
• Collaborate with the Director, consultants, and café team to develop a premium “relaxed luxury” food and beverage offering.
• Create operational systems, processes, and safety procedures.
• Design and implement onboarding and training programs for new staff.
• Lead recruitment and menu design.
• Manage day-to-day operations, including outstanding customer service, rostering, wage costs, and departmental budgeting.

Marketing

• Collaborate with the marketing team for local engagement.
• Contribute to social media and promotional content.
• Develop strategic partnerships for recruitment and team development.
• Contribute to monthly electronic direct mails (EDMs) and internal communications.

Staff Management

• Foster positive relationships with members, staff, and contractors.
• Review and manage staff timesheets and budgets weekly.
• Conduct regular training sessions and meetings.
• Oversee structured inductions, onboarding, and mentoring for new team members.
• Ensure staff wellness programs and sustainable workloads are in place.

Reporting

• Monitor and analyse key performance indicators.
• Develop strategies to enhance staff retention and profitability.
• Handle rostering and administrative duties according to club procedures.

Desired Qualities

• Passion for excellence in service, food, wine, and beverage.
• Strong leadership and decision-making skills.
• Proven ability to build and maintain supplier relationships.
• Communication, collaboration, and feedback skills.
• Empathy and patience.
• Energy and enthusiasm for professional hospitality service.
• Adaptability and flexibility.
• Attention to detail and safety.
• Innovative and performance-driven mindset.
• Physically fit and reliable.
• Experience with functions and events service.

Key Competencies

• Analytical and outcome focused.
• Critical thinking and problem-solving.
• Inspirational and motivational leadership.
• High-level attention to detail.
• Time management and organizational skills.

Qualifications/Certifications

• Tertiary qualifications in Hospitality or Business (desirable).
• Food Hygiene Training and/or Accreditation.
• Responsible Service of Alcohol Certification (RSA).
• Responsible Management of Licensed Venue Certification (RMLV).
• Barista Training.
• Current CPR & First Aid Certificate.

Experience/Skills

• Minimum 5 years of managerial experience in the hospitality industry.
• Pre-opening venue experience is highly regarded.
• Strong leadership skills and ability to inspire and motivate a team.
• Excellent communication and interpersonal abilities.
• Impeccable attention to detail and commitment to high standards.
• Flexibility to work varied shifts, including evenings, weekends, and holidays.
• Passion for health and wellness and creating memorable dining experiences.

What’s on Offer!

• A great opportunity to lead Coops’ newly redeveloped food & beverage offering.
• A fun and friendly working environment where efforts are rewarded.
• Professional and personal mentorship and development.
• An opportunity to cement your career in a legacy brand at the heart of Brisbane’s premium health club community.
• The opportunity to be an integral part of a results-driven team who also like to have a lot of fun.
• A culture that supports a pleasant and flexible work environment.
• An attractive salary package, including a bonus structure.
• Complimentary membership for you and your best mate at Club Coops.

How to Apply

If you are a motivated and enthusiastic hospitality professional ready to make a positive impact, we would love to hear from you! Please click the ‘Apply’ button below and submit a resume and cover letter outlining your background and what you can bring to the role.

Join Club Coops and be part of a team dedicated to health, wellness, and premium hospitality!

Fitness Lifestyle International (FLI) is a company dedicated to connecting businesses and the talent they need to succeed, helping build powerful teams and long, fulfilling careers. Our mission is to promote and support the success of our industry while upholding our “people first” values. We’re here to assist professionals in enhancing their careers, improving their culture, and growing their respective businesses.