Campaign Coordinator - Immediate Start

About our Client:
Located in the dress circle of McLaren Vale, Hugh Hamilton Wines is custodian to the pioneering family who planted the first grape vines and made the first wine in South Australia and are Australia’s oldest wine family. This dynamic 6th generation wine business has a rich 186 year history thrives in the modern wine world where it has carved out its own progressive niche.

The Hamilton’s have a history of being black sheep who march to the beat of their own drum and Hugh and daughter Mary Hamilton are no exception. Not one to follow the flock, their wines are different and embody the personalities of the black sheep. With characters such as ‘The Oddball’ Saperavi and ‘The Agent Provocateur’ Grenache, Shiraz Frontignac – this is no ordinary line up.

Hugh Hamilton Wines remains a high-end boutique winery with one of the best direct to consumer wine programs in the country. The family have a focus on their soils in their vineyards which are farmed 100% pesticide free. Immaculate viticulture has enabled them to find elite parcels of grapes to create their flagship wines like ‘Pure Black’ and ‘Oddball the Great’ as well as their ‘Black Blood’ trio; with every wine having a compelling story to tell.

Driven by their purpose ‘Family Connection’ and their core values ‘Think Outside the Box’, Be Fired Up’, ‘Be Real’ and ‘Wow with Service’, this is a family business that knows it will achieve its vision to be the place where outstanding wines are created and customers are wowed with extraordinary service.
  
About the Opportunity:
This position implements the individual campaign initiatives outlined in the annual marketing plan. They work with internal stakeholders to ensure all campaign content, collateral, product, and communications are of high quality, consistent with brand guidelines, and delivery timelines are met. Responsible for our customer database, campaign forecasts, communication of objectives, timelines, and deliverables, as well as reporting and analysis, this is an end-to-end role.
  
Key Responsibility Areas:

• Manage, maintain, and segment customer information in CRM
• Set up and maintain CRM reporting
• Create product and promotional bundles
• Prepare periodic forecasting and sales reports
• Analyse campaign effectiveness and identify areas for process improvement
• Plan work with the Marketing and Logistics team
• Coordinate delivery of content and collateral for campaigns
• Communicate timelines and goals for campaign activity to stakeholders
• Implement and refine the customer contact plan
• Support order processing, customer inquiries, and assist with market research and event planning

What you look like and need to demonstrate to be successful:

• Experience in a similar role or relevant qualifications
• Working knowledge of CRM systems and inventory management software (Commerce 7, Vinsight experience viewed favorably)
• Proficient in using Excel for consolidating and analysing data sets
• Customer-centric with outstanding communication skills (both written and verbal)
• Exceptional attention to detail and organisational skills
• Ability to multi-task and manage competing priorities
• Demonstrated ability to work autonomously and take initiative in a team environment
• Adobe suite of products including InDesign and Photoshop (desirable)
• Subscription clubs, loyalty programmes, or Digital Marketing experience (desirable)
• Understanding of SMS systems and freight management software (Wholesale SMS and MachShip desirable)

Why consider working for Hugh Hamilton?

• Immerse yourself in a family-owned winery with a rich heritage and a passion for excellence.
• Work in the picturesque McLaren Vale region, surrounded by the beauty of vineyards.
• Full-time permanent position with opportunities for growth and development.

Sound like you?
If you'd like to learn more, don't hesitate to reach out to Anthony at 0435 843 155. To apply, please submit a cover letter outlining your relevant experience as detailed in the advertisement, along with your resume.

We maintain the discretion to extend an offer at any stage of the recruitment process. If you are interested in the position submit your application as soon as possible!

To streamline the process, we kindly request that recruiters and candidates refrain from directly contacting the client. The client has enlisted the services of BespokeHR exclusively for this role. If you or any potential candidates are interested in applying, kindly utilise the provided 'apply' button."

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