Capacity Manager - MDESS

Serco is a place where you can grow

Join a team where your work directly supports Australia's Defence capability while building a long-term career with Serco. You'll work alongside experienced logistics, technical and Defence professionals in a collaborative environment where continuous improvement is encouraged.

You'll also have access to flexible benefits designed to support your wellbeing and growth, including:

• Ongoing professional development and training support


• Access to employee wellbeing and assistance programmes


• Career opportunities within a multinational services company


• Employee Networks supporting diversity and inclusion


• Meaningful work supporting Australia's Defence capability


• Inclusive and supportive transition pathway from defence


• Favourable veteran benefits

Make an impact at Serco

As Capacity Manager based at Joint Logistics Unit – East in Moorebank, you'll play a key role in ensuring critical medical and dental equipment is repaired, maintained and returned to service when Defence needs it most.

Working closely with Defence stakeholders, technical specialists and operations teams, you'll lead capacity planning, inventory optimisation and workforce scheduling to keep essential healthcare logistics running efficiently. Your decisions will help maximise operational performance, minimise downtime and deliver value-for-money outcomes across a nationally significant Defence programme.

As a Capacity Manager, you'll make a positive impact by:

• Lead capacity planning and workforce scheduling to optimise operational performance


• Coordinate work priorities to meet contractual service levels and Defence requirements


• Drive inventory governance, reporting and continuous improvement initiatives


• Analyse operational and inventory data to improve productivity and resource utilisation


• Build strong relationships with Defence, technical experts and operational stakeholders


• Maintain accurate planning, compliance and reporting within Defence SAP ERP systems

Serco is a place for you

You'll thrive if you enjoy solving complex operational challenges, making informed decisions using data and building strong relationships across multidisciplinary teams. You're organised, collaborative and comfortable balancing competing priorities in a fast-moving logistics environment. Most importantly, you'll be motivated by work that directly contributes to supporting Defence healthcare capability.

You could be a great fit if you have:

• Degree qualified in Finance, Supply Chain, Business or Procurement is highly regarded


• Experience in capacity planning, inventory management or supply chain operations


• Strong analytical skills with experience interpreting operational performance data


• Experience using SAP ERP or similar enterprise asset management systems


• The ability to lead teams and drive continuous improvement initiatives


• Excellent stakeholder engagement and communication skills

Please note:

• This position carries trust and responsibility. To support this, a comprehensive probity assessment, including a National Police Check, is a key part of the selection process for this role.


• As this role requires an Australian Defence Security Clearance, applicants must be Australian Citizens. If successful, Serco will manage and sponsor the clearance process.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology and the right partners to create impactful solutions that address some of the world's most urgent and complex challenges.

We focus on serving governments across the globe. The work we do has touched the lives of millions in Australia, New Zealand and beyond, offering unique opportunities to apply your skills across Defence, Health, Maritime, Justice, Immigration and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures, including Aboriginal and Torres Strait Islander people, LGBTQI+ people, veterans and people with disability.

By joining Serco, you'll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco.