Care Coordinator

QCHF is seeking an experienced and highly capable Registered Nurse to join our Care Navigation team as a Care Coordinator, supporting members to safely transition from hospital to home.

This role is ideal for a seasoned clinician who brings broad clinical expertise, strong judgement, and the ability to lead complex care planning in a community-based setting.

Reporting to the Care Navigation Manager, you will play a critical role in coordinating post-discharge care for members at risk of re-hospitalisation. You will proactively engage with members, assess their clinical and support needs, and deliver tailored, person-centred care plans that drive safe and sustainable health outcomes.

This is a highly autonomous role requiring strong clinical reasoning, stakeholder engagement, and the confidence to operate across a range of healthcare settings.

You will: 
 

• Lead comprehensive clinical assessments for members with complex health needs following hospital discharge

• Develop, implement and continuously review individualised care plans aligned to member goals
• Identify risks and implement proactive strategies to prevent re-hospitalisation
• Coordinate care across service providers and the broader health system
• Build and maintain strong relationships with internal teams and external healthcare providers
• Provide guidance and support to members navigating healthcare services
• Monitor and evaluate care outcomes to ensure high-quality, safe, and effective service delivery
• Contribute to continuous improvement and program development initiatives

About you:

We are looking for a highly experienced Registered Nurse who can operate independently and confidently in a complex care environment.

• An AHPRA Registered Nurse with an interest in building a career pathway toward leadership, you’ll be provided support to step into more senior responsibilities within 1–2 years
• Significant clinical nursing experience across multiple settings
• Demonstrated experience in care coordination, discharge planning, or complex case management
• Strong clinical assessment and critical thinking skills
• Proven ability to manage competing priorities and make sound, autonomous decisions
• Excellent communication and stakeholder engagement skills
• Experience working with patients with chronic conditions or rehabilitation post joint surgery
• Strong organising skills, with proven ability to embrace technology and drive change

Highly regarded:

• Background in coordinated care programs or population health
• Experience working in community-based or transitional care models

Ready to make an impact beyond the bedside? Apply now.