Cargo Manager - Hiring Fast

MCH Aviation Holding Australia is a global cargo transportation business dedicated to providing end-to-end solutions that match the individual needs of our airline partners. We represent multiple airlines operating across the world and have offices across Australia.  To keep up with our organizational growth, we seek the services of an experienced Cargo Manager for our Adelaide Office. Career growth opportunities include travel, professional training, aviation industrial networking and much more. 

Background Profile
• Relevant experience in the Airlines’ freight industry of at least 10 years.
• Familiar will all aircraft type primarily, A330, A350, B777 & B787 and all associated ULDs type.
• Airlines’ system trained.
• DG certified is highly welcome.
• Knowledge on Weight & Balance is highly welcome.
• Strong sales focus and customer service orientation is a must.
• Strong written and verbal communication skills with customers, vendors and support team.
• Excellent organizational skills and ability to deal with time pressure, accuracy and precision timing associated.
• Proficient PC skills & strong command in effective communication.
• Must be a team player with strong leadership skills, working along with 5 supporting stations.
• Ability to travel interstate / overseas when required
• Reporting to CEO

Job Description
Sales ( direct role )
• Visiting customers on regular intervals including building strong business network with all stakeholders.
• Coordinate and assist to establish pricing structures.
• Managing airlines’ products liaising with the principals and sales support team.
• Business strategies and promotion
• Preparing Monthly Sales Report.
• Providing market feedback to principals and superior.
• Attending to principals’ request on all sales and operation related matters.
• SOP & Compliance
• Performance and target driven.
* Operation ( working with supporting team )
• Provide advice on space, routing, acceptance, and options to customers.
• Ensure all reservations comply with Airlines’ SOP ( including safety and security programs ), countries’ regulations, company’s policies, meeting industrial standards.
• Ensure freight is booked in accordance with the capabilities of aircraft type ( all sectors ), providing shortest and fastest possible option.
• Ensure freight is booked in accordance of the correct pricing ( market rates or spot rates ) set by the Airlines’ and the company.
• Liaison with GHA to ensure loading instructions are observed and shipments are ready to load and depart.
• Post flight operational activities including flown as booked report, manage offload and rebooking.
• Track shipment through to destinations.
• Coordinate with customers post flight to keep them informed.
• Maintaining flights files with proper record in our own system.
• Manage all services and operational inquiries until closure in timely manner.
• Manage cargo claims by preserving and preparing all relevant information, particularly all correspondences, for the purpose of claim submission if required.
• ULD control and management.
• Maintain and update systems and reports including electronic database.
• Liaison and full cooperation with Airlines’ and company’s direction regarding operational and services matters.
• Coordinate on all CASS, CCA and Invoices in accordance to Airlines and company’s requirements.
• All relevant administrative and reports as may be required.
• Handling charters ex station as may be required.
• Action additional tasks as directed by the Superior