Case Management Coordinator

About St John of God Murdoch

St John of God Murdoch Hospital is a leading private hospital providing a comprehensive range of medical, surgical and specialist services to the local community and beyond. As part of St John of God Health Care, our caregivers work together to deliver high-quality, compassionate and patient-centred care.

Your role at St John of God Murdoch

Join St John of God Murdoch Hospital as a Case Management Coordinator, where you’ll play an important role in supporting safe, timely and effective patient discharges. Working closely with nursing, medical and allied health teams, you’ll help coordinate care across the patient journey, support efficient patient flow and contribute to positive outcomes for patients and their families.

This is an opportunity to bring your clinical knowledge, communication skills and coordination experience to a collaborative hospital environment where compassionate care and service excellence are at the heart of everything we do.

Make a meaningful difference to patient care through effective discharge planning and care coordination.

The responsibilities:

As a Case Management Coordinator, you’ll support effective discharge planning throughout the continuum of care, working proactively with multidisciplinary teams to optimise patient flow and length of stay.

Your responsibilities will include:

• Coordinating and facilitating effective discharge planning to support safe, timely patient transitions from hospital to the next stage of care.
• Working collaboratively with nursing, medical and allied health professionals to identify discharge requirements and coordinate appropriate care arrangements.
• Monitoring length-of-stay reports and identifying opportunities to improve patient flow and discharge processes.
• Reviewing patient records and ensuring accurate documentation, particularly for episodic funded admissions and readmissions.
• Using data and reporting to monitor service performance, identify opportunities for improvement and support quality patient care.
• Building and maintaining relationships with relevant internal and external stakeholders to support coordinated care.
• Contributing to departmental meetings, quality improvement initiatives and the ongoing development of discharge planning processes.

What you’ll bring:

You’ll be an experienced Registered Nurse with a strong acute care background and a passion for supporting safe, timely patient discharges. You’ll bring confident leadership, excellent communication skills and the ability to work collaboratively across multidisciplinary teams to achieve the best outcomes for patients.

To be successful in this role, you’ll bring:

• Current registration with the Nursing and Midwifery Board of Australia (AHPRA) as a Registered Nurse.
• Extensive clinical nursing experience within an acute care or relevant clinical environment.
• Demonstrated experience coordinating patient caseloads and working collaboratively with multidisciplinary teams to facilitate safe and timely discharges.
• The ability to manage competing priorities, work within available resources and maintain a strong focus on achieving key outcomes.
• Proven leadership skills, including the ability to motivate and develop others, build effective working relationships and influence positive change.
• Well-developed communication, negotiation, conflict resolution and problem-solving skills.
• A strong commitment to delivering excellent customer service and patient-centred care.
• Experience using Microsoft Word and Excel, with sound computer and IT skills.
• A commitment to quality improvement and the ability to identify opportunities to enhance processes and patient outcomes.
• A willingness and capacity to embrace the Mission and Values of St John of God Health Care.

Highly regarded:

• A postgraduate qualification in nursing or a relevant field, or currently working towards one.
• Experience with relevant clinical systems and healthcare IT applications.

What we offer:

At St John of God Health Care, we’re committed to supporting our caregivers both professionally and personally.

• Casual rate: $ $69.11 - $72.95 per hour (inclusive of casual loading), plus12% superannuation
• Casual opportunities offering flexible work balance
• As a casual employee, you can salary package a percentage of your earnings each pay period
• A healthy work-life balance through flexible work options, additional purchased leave and well-being programs
• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
• Innovative Professional Development opportunities
• Access to a range of Lifestyle, Health & Wellbeing rewards and discounts

Apply now

If you’re passionate about improving patient journeys, supporting effective discharge planning and working collaboratively to deliver high-quality care, we’d love to hear from you.

For any enquiries, please contact Ellen Feeney | Allied Health Manager on (08) 9428 8997

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.