Case Management Nurse

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Personal Health Expert
Type: Contract
Compensation: $60–$85/hour
Location: Remote

Role Responsibilities

• Develop long-horizon health-admin tasks with deterministic rubrics to evaluate agent performance against verifiable ground truth.
• Build scenarios in Records and Visits, Medications and Labs, and Payer and Documentation to ensure accurate and structured outputs.
• Evaluate medical timelines, medication schedules, and insurance appeals for consistency with ground-truth data and known outcomes.
• Collaborate with AI labs to enhance agent evaluations in personal health navigation.
• Work independently and asynchronously to meet deadlines and improve task quality and throughput.

Qualifications

Must-Have

• 3+ years as an RN, patient advocate, MA, or in a similar health-literate role.
• Expertise in insurance appeals, payer navigation, lab result interpretation, medication management, or patient portal workflows.
• Comfortable with creating and interpreting personal health artifacts like timelines and symptom logs.
• Strong written communication skills to articulate reasoning and encode it into deterministic rubrics.

Compensation & Legal

• Hourly contractor, paid based on task quality and throughput.

Application Process (Takes 20–30 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
• For any help or support, reach out to: [email protected]

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.