Why this role matters

The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and support to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services.

About the role

As a Case Manager, this is your opportunity to provide assessment and intake services to people experiencing homelessness who are seeking housing and support. Reporting to the Program Manager this is a fixed-term position, offering 24 hours per week for 12-months, located in Port Augusta. Salary and conditions are in accordance with the SCHADS Level 4 Award.

How you will make an impact

• Conduct intake and assessment interviews and triage clients based on acuity of need.

• Provide information, referral and advocacy about accommodation options including emergency/crisis, short to medium term, private rental etc.to all those requiring assistance. 

• Assess and identify risk factors and escalate clients to senior leadership as appropriate. 

• Provide a case management approach to address homelessness, in line with The Salvation Army’s Homelessness Model of Care and Practice Guidelines.

• Store and record all assessment data, including that of unmet demand, according to service policies and procedures.

• Respond to all service queries in a timely manner (either in person or via telephone).

• Maintain a positive and safe working environment and actively participate in building an inclusive environment for all.

• Contribute to maintaining an effective and productive team.

• Respect and develop professional relationships with clients, other TSA staff and other related services/agencies.

What you will bring

• Minimum Certificate or Diploma in Social Welfare or related discipline.

• Practical experience in welfare service delivery, as specified in the award description.

• Experience in Homelessness or Human Services sector is desirable.

What we offer

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including: 

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.

• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.

• Flexible working arrangements.

• Access to EAP and health & wellness initiatives incl Fitness Passport

• Ongoing training and development opportunities that enhance on the job skills and proficiency.

• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts

How to apply

If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role.  Together we can build a brighter future.
 

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration