Case Manager

• Driver’s license required as you’ll be regularly working from different locations
• Understand relevant referral pathways to coordinate services & ensure holistic client support
• Increase fortnight take-home pay with access to $15,900 salary packaging benefits
• Full Time or Part Time, Maximum Term (until 30 June 2025)

About the opportunity

As a Case Manager, working full time with Uniting’s Disability Employment Service (DES), you will deliver high-quality, person-centred services to individuals facing complex and vulnerable situations to support their journey to secure new work or return-to-work. This is an office-based role where you will work from different Uniting locations, servicing the greater Melbourne southeast region (St Kilda, Collingwood, Prahran, Dandenong, etc.), to support fluctuating caseloads as needed.

Key Responsibilities:

• Conduct thorough assessments to identify psychosocial, health, and environmental needs.
• Co-design individual plans with clients that set realistic and achievable goals.
• Ensure holistic client support by coordinating internal and external referral services.
• Monitor and evaluate client progress making adjustments to servicing plans as needed.
• Provide crisis intervention and support during challenging times.

View the position description here

What’s on offer

We will help build your knowledge of employment services and other Uniting services by providing you with access to professional development and training opportunities.

Uniting Employment Services is a friendly team environment where we regularly host events for our people to get together, socialise and form connections.

In addition to receiving a salary ranging between $71 000 - $76 000, superannuation, you’ll also receive 17.5% leave loading and an ability to increase your take-home pay by accessing up to $15,900 in salary packaging benefits.

Uniting has an option for additional purchased leave to increase your annual leave entitlements.

Receive 10% discount on the childcare subsidy gap fee when using a Uniting Early Learning service or centre and a 25% discount off donated goods at Uniting Op shops.

About you

You hold strong communication and engagement skills with an ability to ensure mutual understanding occurs in all conversations and communications. You understand the need for KPIs and have worked in an environment that encourages the achievement of targets.

You’ll also bring with you:

• Tertiary qualifications in community services, social work, counselling, mental health, or related field
• Demonstrated experience and high capability in case management, preferably working with complex or vulnerable populations.
• Proven experience conducting assessments to understand an individual’s needs
• Demonstrated success in co-designing plans to support an individual’s general and employment goals.
• Current valid driver’s license

How to apply

Click APPLY to submit your interest and we’ll be in touch shortly. We’ll be reviewing applications as they come through as we’re keen to engage with someone.

If you’ve questions about the opportunity, please contact Radhika Ittiel – Business Leader at [email protected] or 0438 012 761.

About Uniting

At Uniting we are passionate about working together to inspire people, enliven communities and confront injustice. We have a 5,000 strong workforce of employees and volunteers who deliver a diverse range of services across Victoria and Tasmania.

Uniting is a child safe organisation and is committed in everyday practice to ensure the safety and wellbeing of all children, at all times. As a ‘child safe’ organisation, employment with Uniting is subject to a satisfactory national (and international where relevant) police check and relevant Working with Children Check in your State prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.

Uniting is also committed to equal opportunity and ensuring the workplace is reflective of the community. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability.