Case Worker

• Permanent Full Time | 38 Hours per week
• Location: Wollongong NSW 2500 or Shellharbour NSW 2529
• Salary: $78189 to $82164 + Super + Not for Profit Salary Packaging
• Salary dependent on Qualifications and experience
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.

Find out more about us and our purpose.

Your Opportunity

Mission Australia currently have an opportunity to join us as a Case Worker in the Casework Support Program based in either Wollongong or Shellharbour. This position will provide support to young people aged 12 -18 in the Youth Justice System, helping them integrate with their community and address issues contributing to their offending.

The “Casework Support Program” (CSP) is a funded service of Youth Justice NSW.  The CSP is targeted at young people in contact with the criminal justice system who are supervised by Youth Justice Case Workers in community offices and who have been assessed as having a medium to high risk of offending.  Client goals and case plan are set by the Case Workers from Youth Justice.

In this role, you will support the client to achieve those goals by offering one-to-one case work support to young people for 12 weeks, however in some cases the time- frame can be extended. Assistance may include, but is not limited to obtaining personal identification, engaging/sustaining education and training program, driver’s license support, transport to and from appointments, and participation in pro social activities.

Your key responsibilities will be to:

• Assist and encourage clients to develop skills necessary to achieve their set goals
• Providing assertive outreach due to requirement to travel and work intensively in community
• Submit weekly reports detailing hours of client contact per week per client (8 clients maximum)
• Liaise with the Department of Youth Justice providing casework support with participants
• Maintain client folders and documents, ensuring that all documents are completed
• Contribute to the effective functioning and development of the service including WHS requirements

Requirements for Success

• Relevant qualifications in Community Services and/or relevant industry experience
• Experience working with young people with challenging behaviours
• First Aid certificate or willingness to obtain 
• Knowledge of case management and issues surrounding homelessness and an understanding of the issues that impact on families
• Current driver’s license

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:

• Rewarding work – every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities 
• Opportunity to purchase additional annual leave
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

Our culture  

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.  

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]  

Find out more about a career with Mission Australia. 

How to apply

Click ‘Apply’ and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you