Casual Receptionist - Medical Services

At North Richmond Community Health (NRCH) we are proud to deliver courageous health and community services that collaboratively address health inequity. We nurture a workforce that is passionate and diverse, with shared values and a strong commitment to making positive health impacts within the heart of North Richmond. With access to a variety of flexible work arrangements, health and wellbeing activities and a rich learning environment, our team members are consistently able to deepen their expertise by being part of impactful and world recognised community health solutions.

• generous salary packaging options


• strong connection to community and innovation

About the role:

We’re looking for a friendly and professional Receptionist to be the face of our Medical Services Program. In this frontline role, you’ll provide exceptional customer service to clients, visitors and staff—creating a welcoming environment and ensuring smooth administrative operations across our general practice and specialist clinics. If you're organised, calm under pressure and love helping people, we’d love to hear from you.

Key responsibilities:

• Greet clients and visitors with care and professionalism—both in-person and over the phone


• Maintain accurate client records across a range of systems


• Support the coordination of clinic schedules and appointments


• Ensure the confidentiality of client information at all times


• Contribute to general administrative support across the team

About you:

You’ll be someone who thrives in a people-first environment and can juggle multiple priorities with ease.

You’ll bring:

• Previous experience in a healthcare reception or administrative role (at least 2 years)


• Sound knowledge of MBS billing, receipting and invoicing


• Strong computer skills across MS Office and client record systems


• Great communication skills and attention to detail


• A commitment to confidentiality, empathy and inclusion
  
  Bonus points for:


• Certificate III in Health Administration


• Experience working with people from diverse backgrounds


• The ability to speak a community language

Position details:

Classification: Management and Administrative Officer Grade 1

Reports to: Administrative Manager 

Location: 23 Lennox Street, Richmond VIC

Closing date: Friday 1 August 2025

Join us:

If this sounds like you, apply today! Click Apply to submit your application, including your resume and a short cover letter telling us why you’re a great fit.