Category Manager - Mailroom Supplies and Presentation Equipment

About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role

Ready to take your Merchandise career to the next level? Join us as we drive our Mailroom Supplies and Presentation Equipment Category to new heights. This is your opportunity to shape the future of our product offering and deliver exceptional experiences for our customers.

Utilise your category management knowledge, product development and category management expertise to bring new ranges to life, developing and executing a strategic trade plan that meets category sales, net margin, and EBT targets, delivering growth and profitability across all channels. 

This role will lead the customer-centric, multi-channel value proposition and strategy for the category portfolio, centred on the pillars of the widest range, low prices, and best experience. 

Why You'll Love This Role:

• Stable and high volume Category – opportunity to leverage market trends


• Career Advancement – take your merchandise career further with a trusted Australian brand

• Hybrid Work Environment – Balance life and work

What You'll Do:

• Lead and Innovate: Source, negotiate, review, and communicate to develop and oversee the category plan. Your passion and skills will help us exceed customer expectations.


• Product Development: Use your expertise to bring new ranges to life and lead our customer-centric, multi-channel strategy.


• Market Analysis: Analyse market trends and customer data to ensure our offerings align with evolving preferences.


• Strategic Planning: Develop and execute a strategic trade plan to meet sales, net margin, and EBT targets, driving growth and profitability across all channels.


• Mentorship: Coach, develop, and mentor a Category Assistant to support the delivery of a compelling Cables offer.

About you

This exciting opportunity will suit an experienced commercial category leader with direct sourcing and product lifecycle management experience enabling you to interpret and act on market trends. 

As an experienced retail Category Manager, you enjoy building and establishing strong relationships across business functions and all key stakeholders. Ability to influence and negotiate and present, sees you striking formidable commercial rapport and effectively communicating with all key stakeholders toward achieving positive outcomes.

Your innovative and customer centric mindset is well balanced with commercial acumen and analytical capability with a focus on continuous improvement. 

Key attributes:  

• Established analytical capabilities with strong data literacy 

• Well developed financial/commercial acumen with an established understanding of merchandise financial KPI’s 

• Strong communicator and negotiator who can influence and present 

• Extensive experience in a merchandise category environment, with direct sourcing expertise at both national and international levels. 

• Ability to identify and act on macro and micro trends. 

• Demonstrated success in designing and launching products in a retail environment, leveraging trend insights and data-driven analysis to align with market demand. 

• Sound interpersonal skills with the ability to influence and communicate with internal and external stakeholders’ capability 

• Self-motivated, success-oriented, and a team player with a proactive attitude. 

• Tertiary study in Business, Commerce would be an advantage

Our culture

If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let’s make bigger things happen – for all of us!  We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family:

• We’re all about giving you the flexibility you need to keep things balanced to suit your individual needs. 


• Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.


• Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.


• Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family


• We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs


• OurFlexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia


• Take advantage of outstanding learning and development programs to support your career growth


• Explore fantastic career opportunities across the broader Wesfarmers Group.

At Officeworks, we operate best when our team represents the communities we serve.  We proudly commit to providing a safe and supportive work environment for our team.  We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.