Claims Advisor

Workers Compensation Claims Advisor – Perth

Make a real difference in people’s lives with Suncorp Group

Are you passionate about helping people through some of life’s toughest moments? At Suncorp Group, we’re committed to empowering our teams to provide compassionate, solutions-focused support when it matters most.

We’re now welcoming applications for a Workers Compensation Claims Advisor to join our supportive, high-performing Perth team. This is a great opportunity to build a meaningful career with genuine impact, along with a flexible hybrid working model following your training period.

Why Join Suncorp?

Make a Positive Impact
Support individuals recovering from personal and psychological injuries, helping them regain stability and move forward with confidence. Every case you manage contributes to better outcomes for workers and communities.

Flexibility That Works for You
Enjoy a hybrid working model — balancing time in the office with the flexibility to work from home.

Grow With a Leading Organisation
We offer a strong culture of learning, development and support, with the tools and guidance to help you succeed at any stage of your career.

What You’ll Be Doing

• Manage a portfolio of Personal Injury Commercial Claims, ensuring workers receive the right care, support and entitlements
• Review medical, rehabilitation and financial reports to make informed decisions
• Apply cost-effective, sustainable strategies while keeping wellbeing front of mind
• Work collaboratively with internal teams, providers and external stakeholders
• Deliver high-quality customer service to injured workers and employers

What We’re Looking For

You don’t need to tick every box — what matters most is your ability to learn, adapt and genuinely care.

• Experience in Workers Compensation, claims management, portfolio coordination or a customer-facing environment
• Strong communication skills and ability to handle sensitive conversations
• A collaborative team mindset
• Resilience and problem-solving capability
• Backgrounds in psychology or allied health (desirable)

Why You’ll Love Being Part of Suncorp

• Competitive salary + performance incentives
• Generous leave: annual, personal, flexible, loyalty and parental leave (20 weeks full pay or 40 weeks half pay)
• Hybrid working options
• Discounts across 400+ retailers and Suncorp brands (AAMI, Shannons, Apia)
• Reward and recognition programs
• Ongoing development, training and career pathways
• Community initiatives including Spirit to Cure

(Benefits may vary depending on role, level and location)

Chase the sun – apply online today

At Suncorp, we’re at our best when our workforce reflects the communities we serve. We’re committed to creating a diverse, inclusive and accessible workplace where people feel valued and connected.

If you need adjustments or support throughout the recruitment process, please contact [email protected] for a confidential conversation.