Claims Consultant/Warranty Clerk - Automotive Warranty - Urgent Hire

About Integrity Car Care

Integrity Car Care Pty Ltd is one of the oldest dedicated warranty companies in Australia. With its beginnings way back in 1992, Integrity has grown to be one of the most reputable brands in the motor vehicle warranty business.

About the Roles:

As a Warranty Clerk, you will work with a team of motivated and enthusiastic individuals in a call centre environment, providing a quality customer experience. 

Reporting to the Claims Manager, you will be responsible for: 

• Determining validity of warranty claims.
• Processing and submitting warranty claims. 
• Liaising with workshops and customers on vehicle warranty, parts warranty, and warranty claim entitlements.
• Ensuring warranty claims completed in accordance with warranty terms and conditions.
• Effectively liaising with workshops, suppliers and customers to ensure we provide the best service to our customers.

Our Ideal Candidates will have:

• Exceptional phone manner.
• High energy levels, reliable and self-motivated.
• Ability to connect with a diverse range of people.
• Accurate data entry and administrative skills.
• Team player, but can also work autonomously. 
• Mechanical knowledge or previous experience in this area is desirable.
• Relevant experience in a similar role is desirable.

Why apply?

This is an opportunity to grow in business and create a career within the industry.   This is a full-time ongoing position with a commensurate salary offered.  If this position sounds like you, please apply below.