Client Manager - Education Sector

• Join a high-performing national team in a business with strong growth opportunities
• Take ownership of your own Education sector insurance portfolio
• Ideal for an ambitious, organised self-starter who thrives on building relationships and delivering results

Client Manager - Education | Melbourne

We are seeking an experienced Client Manager to join our Melbourne-based National Team, specialising in the delivery of best-in-class risk and insurance solutions for top-tier mid-market clients in the Education sector.

You will manage a key portfolio of Education clients and work closely with your team members and Regional Manager to drive growth, strengthen retention, and enhance client outcomes. This is a pivotal role in delivering on our long-term growth ambitions in this segment and offers regular exposure to senior leadership.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Lead and grow an Education-focused client portfolio of varying sizes and complexity
• Own key stakeholder relationships and continually enhance the client experience
• Identify development opportunities across your portfolio and design fit-for-purpose servicing and risk solutions
• Develop new and profitable business within the National segment
• Contribute to the strategic direction of the National business and the Education segment
• Achieve renewal, organic growth and new business targets
• Coach, mentor and support team members within the region, contributing to a high-performance culture

Skills and experience which will lead to success

This position will suit someone who is results-driven, commercially astute and client-focused, with the following experience and attributes:

• Demonstrated client relationship management capabilities, ideally in a complex or corporate environment
• Experience or strong interest in insurance and risk management for Education sector clients
• First-class communication and presentation skills, with the confidence to engage and present to senior stakeholders
• A keen entrepreneurial spirit with a track record of winning and growing new business
• Solid technical understanding of a broad range of Commercial Insurance products
• Strong organisational and time-management skills with the ability to meet deadlines in a dynamic environment
• Tier 1 qualification (essential).

How we support our colleagues

We are committed to helping our colleagues thrive professionally and personally.

• Comprehensive benefits package supporting your financial, physical and emotional wellbeing
• Agile and flexible working (Smart Working) - we recognise flexibility is more than just where you work, and we support arrangements that help you balance work and life
• Two Global Wellbeing Days each year, encouraging you to take time to focus on yourself
• A continuous learning culture with access to ongoing development, learning resources and career opportunities
• A collaborative environment where you are more connected, more relevant and more valued

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on [email protected]

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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