Client Manager - Professional Services

Client Manager | Full Time Permanent | Professional Services | West Leederville Your New CompanyAn established and growing professional services firm is seeking a proactive, relationship driven Client Manager to join its team. This role is ideal for someone who enjoys working closely with clients, coordinating service delivery, and ensuring a consistently high quality experience.

About the Role
The Client Manager will act as the primary point of contact for a portfolio of clients, supporting them through onboarding, ongoing service needs, and regular reviews. You'll collaborate with internal advisory specialists to ensure clients receive timely, accurate, and thoughtful support.

Key Responsibilities
- Build and maintain strong, trusted client relationships
- Coordinate client onboarding, meetings, and follow up actions
- Prepare client documentation, reports, and service materials
- Liaise with internal teams to ensure smooth delivery of services
- Identify opportunities to improve client experience and strengthen engagement
- Maintain accurate records and uphold compliance standards

About You
-Experience in client service, account management, or a similar role
-Strong communication and interpersonal skills
-Highly organised with excellent attention to detail
-Comfortable managing multiple priorities in a professional environment
-A proactive mindset and a genuine interest in helping clients succeed

What's on Offer
-Supportive team environment
-Opportunities for professional development
-A role where your contribution directly enhances client outcomes
-Stable, well structured organisation with room to grow

What you need to do now
If you are passionate about this role, click 'apply now' or for more information and a confidential discussion or to find out more about other opportunities, contact Kelsey West at Hays on 08 9254 4583 or email [email protected]

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.
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