Client Service Specialist

Client Service Specialist-  Sherwood & Forest Lake

• Gain skills with Australia’s largest provider of government-funded hearing care


• Working onsite at Sherwood & Forest Lake


• Permanent, Part-time position (25 hrs per week)


• Two positions available

Want to improve the lives of Australians, no matter who they are?

Join us and build a career and future you’ll be proud of.

Your opportunity

As a Client Service Specialist, you’ll support and empower clients of all backgrounds. Working side by side with people who go the extra mile, you’ll also love the feeling of helping children and adults who need us. Here’s how you’ll do it:

• Greet clients, attend to all counter and telephone enquiries


• Undertake general administration duties


• Perform minor hearing aid repairs and troubleshooting 


• Deliver exceptional service and build strong relationships with clients of all ages and diverse backgrounds

What you’ll bring

We believe the successful candidate will thrive in a client centred environment where they can provide exceptional and friendly service in conjunction with managing complex medical administration. You’ll bring:

• A proactive, can-do attitude and strong problem-solving skills


• Accountability and attention to detail


• Intermediate/advanced level computer literacy and working knowledge of mobile technology (both Apple and or Android applications)


• A desire to work within an organisation that contributes to the greater good and provides genuinely rewarding work, making a difference to the lives of our clients and their families

To learn about our excellent rewards and benefits, click here for more information.

Hearing Australia offers the gold standard of hearing care. Please note, the successful applicant will require…

A satisfactory Police Check and valid Australian work rights. We are an Equal Opportunity Employer and encourage Aboriginal and Torres Strait Islander peoples to apply. To support an accessible recruitment process, adjustments are available on request.