Client Services Administrator

Join a reputable, high-performing professional services firm known for excellence and integrity. Your new company
Hays are proud to be partnering with a leading professional services firm, renowned for its expertise in accounting, tax, and advisory services. This firm has been making significant strides in the industry. With a strong commitment to delivering personalised solutions, this firm has built a reputation for excellence and integrity. Their team of dedicated professionals works closely with clients to understand their unique needs and provide tailored advice that drives success. Whether it's navigating complex financial landscapes or offering strategic business insights, this firm stands out for its client-centric approach and unwavering dedication to quality service.

Your new role
Reporting to the Manager, you'll be the operational backbone of the Family Office team - ensuring seamless client experiences, smooth internal coordination, and well-prepared meetings and events. You'll work across a wide variety of tasks including:

Preparing agendas, supporting documents, and minutes for internal and client meetings

Managing travel bookings and accommodation for the team

Diary management, meeting room coordination, and event setup

Onboarding new clients and managing updates in XPlan and other systems

Organising integrated service meetings with clients and other advisors

Drafting and formatting reports, tenders, letters, and presentations

Assisting with marketing material preparation and editing

Coordinating client billing and raising invoices

Maintaining both electronic and hard copy records

Supporting ad hoc requests from managers and directors

What you'll need to succeed
To be considered for this role, you will meet the following criteria:

Excellent verbal and written communication

Ability to convey information clearly and effectively

Strong listening skills and attention to detail

Organised and able to meet deadlines

Efficient time management and prioritisation skills

Ability to handle multiple tasks simultaneously

Diploma or Certificate IV in Business Administration or related field of study, or relevant experience

Knowledge of administrative procedures and systems

Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook)

Advanced skills in creating and formatting documents, spreadsheets, and presentations

Familiarity with email and calendar management

What you'll get in return
In return for your hard work and dedication, you will enjoy:

A fantastic permanent opportunity with a reputable firm

Space to apply and enhance existing skills

An attractive salary

A supportive workplace culture

What you need to do now
Kate Wevell is currently recruiting for this exciting permanent opportunity, so if this sounds like the role you have been looking for and meets all the above requirements, apply ASAP via the link.
At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed.
We actively encourage people from a diverse background to apply.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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