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Client Services Manager

icon building Company : Charterhouse
icon briefcase Job Type : Full Time
icon geo-alt Sydney

Number of Applicants

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Job Description - Client Services Manager

Job description

Client Services Manager - Sydney CBD
  • Be the face of the business, connect with clients across face-to-face, phone, and email interactions, building strong, lasting relationships and making every interaction count.
  • Work in a supportive, high-energy environment where your positivity, enthusiasm, and client-first mindset are celebrated and encouraged.
  • Take ownership of client relationships, contribute to a smooth, professional service experience, and make a tangible impact in a busy, fast-paced Sydney CBD office, offering $110K package, negotiable for the right candidate.
About the Role
As a Client Services Manager within a professional and client-focused accounting firm, you'll be the first point of contact for clients and play a key role in ensuring a smooth, professional, and personalised experience. Working closely with Partners and accounting teams, you'll support the delivery of high-quality advisory and compliance services while building strong, lasting relationships.

Day-to-day responsibilities include:
  • Managing and nurturing client relationships, ensuring their needs are understood and met
  • Handling enquiries and resolving issues promptly and professionally
  • Coordinating client meetings, events, and check-ins
  • Collaborating with internal teams to ensure seamless service delivery
  • Maintaining accurate client records and supporting reporting requirements
  • Contributing to a friendly, welcoming, and energetic team environment
What We're Looking For
  • 2+ years' experience in client-facing roles (professional services, financial services preferred)
  • Outgoing, bubbly, and energetic personality, you genuinely enjoy talking to people
  • Excellent verbal and written communication skills
  • Strong organisational skills and ability to manage multiple priorities
  • Team player who thrives in a collaborative environment
  • Comfortable working face-to-face, over the phone, and via email with clients
What's on Offer
  • Flexible work-from-home arrangements
  • Competitive salary $110K package, depending on experience
  • Opportunity to grow and make an impact in a busy, client-focused team
  • Collaborative culture with a supportive, fun work environment

If you love connecting with people and have a passion for delivering exceptional client experiences, we'd love to hear from you, please apply now or send your resume to [email protected] for a confidential chat!

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Original job Client Services Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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