Client Success Coordinator

Vistar Media is the home of out-of-home (OOH). As a global ad tech company and the world's largest digital out-of-home (DOOH) advertising marketplace, we offer technology designed to make buying and selling OOH media easier. Our goal is simple: to help the world's marketers leverage OOH's unique ability to motivate and delight. 

From strategic partnerships with major media owner networks to executing impactful campaigns with renowned global brands such as Nestlé, Porsche, Target, and Levi's, our team is filled with passionate, innovative, and collaborative problem solvers, engaging and entertaining consumers like you in the real world. Find your home in out-of-home - find your people at Vistar.

As of January 2025, Vistar Media was acquired by T-Mobile and is now part of T-Mobile Advertising Solutions. By combining our DOOH expertise with T-Mobile’s unique customer insights and expansive omnichannel capabilities, we’re creating new opportunities to innovate at scale and make a meaningful impact on the future of out-of-home media.

About the role:

A successful candidate for this role has a high level understanding of the digital advertising landscape and previous experience working in client services/account management. This individual works well in a fast paced startup environment, has strong communication and problem solving skills, and is curious to learn. You will report to the APAC Senior Director of Client Success, and work closely with the Client Success team to assist in pre-sale activities and day-to-day campaign delivery and management across managed service & self service digital out-of-home (DOOH) campaigns.

What you’ll do:

• Assist the Client Success and Sales teams with creating comprehensive media plans for existing and potential clients.

• Partner with the Client Success team to gather creative assets, set-up campaigns, create creative mock-ups/imagery, and monitor campaign performance and delivery pacing.

• QA creative files/assets for DOOH campaigns. Coordinate with Client Success to ensure all assets meet the required specifications.

• Coordinate custom creative development with client and internal teams, overseeing the timeline and asset creation from start to finish.

• Traffic DOOH campaigns.

• Manage campaign reporting. Coordinate with internal teams to resolve reporting discrepancies and meet client needs.

• Support the Client Success team with monthly billing and invoicing cycles.

• Take clear ownership of assigned projects and keep them on-track; meet all deliverables accurately and in a timely manner.

What experience we’re looking for:

• Bachelor’s degree

• 0-2 year of industry experience; experience at a programmatic technology company preferred

• Experience working w/ third party ad serving technology, verification, and measurement partners (DoubleClick, Sizmek, Foursquare, Lifesight, Dynata, Toluna, Pure Profile, etc)

• Understanding of ad operations, trafficking and analytics.

• Experience or familiarity with mobile and/or location-based data (Foursquare, Eyeota, HYP, Adsquare, etc)

• Highly proficient using MS office suite (excel, word, powerpoint)

Who you are:

• Passionate about building client relationships.

• Excellent time management skills and ability to multi-task across multiple projects and stakeholders.

• Curious to learn, be a team player, and go above and beyond when needed.

If you’re ambitious, highly driven, and interested in making an impact, Vistar is the place for you. Apply to join our team… we’ll see you out there.