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Clinical Support Officer

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Job Description - Clinical Support Officer

Job Description:

  • Role title: Clinical Support Officer

  • Role type: Permanent Full-Time

  • Role grade: Administration Officer Level 3, Year 1-2

  • Department and location: Xavier Ward 7 South, St Vincent’s Hospital, Darlinghurst

  • Salary: $ 71,072.43- $ 73,287.41+ super + salary packing

Better and fairer care.  Always.

We are St Vincent’s Health Australia, Australia’s largest not-for-profit provider of health and aged care services. 

Founded by The Sisters of Charity in 1857, our +30,000 healthcare superheroes operate public and private hospitals, residential aged care, community and virtual care, and outreach programs. 

About the role

  • Support leadership and staff: Assist managers with recruitment, staff appraisals, training records, performance reviews, and day-to-day administrative tasks.

  • Keep our systems on track: Accurately maintain rosters, payroll, and leave data (Kronos, QARS, Qualtrics, Hand Hygiene Australia), and generate reports on finance and quality indicators.

  • Coordinate operations: Manage stock levels, purchasing, and equipment maintenance to ensure clinical teams have what they need to deliver outstanding patient care.

  • Drive quality and improvement: Support audits, accreditation, and research activities, and help ensure compliance with hospital quality and safety standards.

  • Be the communication hub: Manage meeting schedules, take minutes, liaise with Payroll, and assist with non-clinical communications across medical, nursing, and allied health teams
     

About you

  • Excellent organisational and time-management skills, with the ability to prioritise competing tasks and meet deadlines in a fast-paced environment.

  • Strong initiative and attention to detail, capable of managing multiple responsibilities with minimal supervision.

  • Advanced computer skills, including proficiency in Microsoft Word, Excel, Outlook and PowerPoint, with a typing speed of at least 50 WPM.

  • Experience in a healthcare setting, with a compassionate and professional approach when interacting with patients, carers and clinical staff — always maintaining confidentiality and sensitivity.

  • Outstanding communication and teamwork abilities, with the confidence to engage effectively with diverse colleagues and contribute positively to a supportive, high-volume clinical environment.
     

Why work at St Vincent’s?

  • Join us on our mission to provide care to all, including the most at-risk people in our community

  • Discounted access to many gyms for you and your family with Fitness Passport

  • Access to discounted private health insurance with Medibank

  • Access to a government salary sacrifice program.  Make a proportion of your salary tax-free

  • Committed to financial support for educational development, scholarship programs, paid study leave
     

About the hospital

In this role you will be based at St Vincent’s hospital, Darlinghurst.

  • A busy inner-city hospital in a beautiful location

  • Surrounded by great cafes, galleries and theatres, parks, nightlife, and nearby glorious beaches

  • A place of expert clinical care for at-risk people

  • Closely partnered with universities & affiliated research institutes, many of which are located on-campus

  • Centres of excellence include heart & lung transplantation, bone marrow transplantation, cardiology, cancer care, AIDS/HIV, respiratory medicine, mental health, homeless health, drug & alcohol services, and correctional health 


Sponsorship / work rights for Australia


Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.


Pre-employment checks


Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations.


Equal opportunity


We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

As part of our commitment to reconciliation we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.


How to apply

The closing date for applications is 26 February 2026

Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with each of the things listed in the About You section of this job advert. 

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

Respectfully, this role is not open to recruitment agencies.

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct

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About the Company

St Vincents Health Australia

St Vincent's Hospital Melbourne

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