Collection Officers - FI

Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy.

Our mission is to support efficient receivables management by ensuring timely payments and reducing credit risk. We focus on maintaining positive customer interactions and adhering to compliance standards while using technology to streamline collection tasks.

How will you CONTRIBUTE and GROW?

Main Accountabilities
1. Use defined methods to collect receivables according to internal process and customer segmentation. Make arrangements to settle customer accounts and collect amounts due.
2. Answer calls from customers and provide necessary documentation. Identify and solve issues related to accounts receivables. Transfer claims to relevant departments and communicate necessary information and reconcile reciprocal balances.
3. Keep track and follow up on claims and litigations. Follow up with relevant departments on their resolution and on booking adjustments.
4. Analyze customers' credit balances and request corrections and updates. Control customer master data consistency.
5. Prepare activity reports as defined in procedures and conduct ad hoc analysis when required. Respond to inquiries related to customer accounts and document collection efforts.

Differentiating Criteria
Client's Portfolio based on easier accounts
Support daily operations and requires a daily supervision

Are you a MATCH?

1. Technical degree in Accounting / Financial / Management / Economy
2. 4-6 years experience

About Air Liquide

A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.