Communications Advisor

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

The primary focus of the Communications Advisor is to manage, measure and improve key communication channels and identify opportunities to engage employees through communications that create clarity and alignment for key enterprise-wide non financial risk aligned strategic initiatives. Day-to-day this includes developing, publishing and distributing engaging written and visual content across ANZ’s internal communications channels including Max (intranet), Weekly Wrap (internal newsletter), Viva Engage (internal social collaboration tool), and external channels such as LinkedIn. This role also includes the ongoing management of the content on these channels.

Role Type: Permanent
Role Location: 833 Collins Street, Docklands VIC 3008 
Work Hours: Full time 40 hours/week

What will your day look like?

As a Communications Advisor you will:

• Document and maintain content on all the channels being used to communicate and engage with the non financial risk (NFR or PACT – People, Accountability, Customers, Trust) program. 


• Under the direction of senior team members, develop communications to support the NFR program of work through ANZ’s internal channels including Max, Viva Engage, Weekly Wrap as well as new channels.


• Support the development of communications plans to for the NFR program, providing tools to support people leaders such as talking points and people leader guides.


• Work collaboratively with program communications team members and divisional stakeholders to ensure program communications are aligned to existing bank’s strategic priorities and activities. 


• Use feedback, analytics and survey data to continuously improve communication approaches. 


• Assist with the development of a communication reporting framework that captures key activities, metrics and qualitative insights.


• Support implementation of initiatives to deliver ANZ’s strategic agenda and help support better outcomes for customers.


• Build networks and maintain relationships across Communications and Public Affairs and the PACT program team, and more broadly across the organisation. 

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Minimum five years of experience in communications.


• Strong verbal and written communication skills, including PowerPoint, Word and Excel skills.


• Organised, able to prioritise tasks and work under pressure.


• Project coordination experience, including the demonstrated ability to plan, co-ordinate, research and deliver projects on time and on budget. 


• Event management experience.


• Experience using databases in the context of program delivery, training and reporting.


• Creative, able to identify opportunities to improve processes.


• Strong judgement and ability to determine potential reputational risk, identify potential issues and plans to address them.


• Experience in webcast production, employee communications platforms.  


• Skills in video production (both filming and editing) and creative design and execution.  

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 119843 .
 

Job Posting End Date

28/07/2026, 11.59pm, (Melbourne Australia)