Compliance Advisor, Program Support

Compliance Advisor, Program Support

About the role

This is a 12‑month fixed term contract.

The Compliance Advisor, Program Support plays a critical role in supporting Line 2 Compliance’s independent review, advice and challenge of key transformation initiatives across BOQ. The role focuses on identifying and addressing compliance and conduct risks arising from customer migrations, product and platform transformations, and related risk events, ensuring risks are appropriately managed and aligned with the Group’s strategic objectives to simplify, digitise, and be the bank customers choose.

Working closely with the Senior Partner, Program Support in the Line 2 Compliance Advisory team, the Compliance Advisor will coordinate with stakeholders across the Group to provide timely advice, insights and reporting on compliance and conduct risks. The role supports activities under BOQ’s Compliance Risk Management Framework and contributes compliance insights about risk events, issues, controls and obligations. You will provide robust, pragmatic compliance advice to transformation initiatives, balancing regulatory requirements, customer outcomes and business needs.

The role also works collaboratively with wider Line 2 Compliance teams and Line 1 Risk functions to provide effective compliance oversight of major change initiatives. This includes building strong, transparent relationships across business and project teams, reviewing compliance cases and risk events, and proactively identifying emerging compliance risks. Through this work, the Compliance Advisor, Program Support helps strengthen compliance capability, drive a strong compliance culture, and support the successful delivery of the Group’s transformation agenda.

About you

You bring at least five years’ experience in a Line 1 Risk or Line 2 Compliance role within banking or financial services, with a strong focus on compliance and conduct risk. Your background includes solid knowledge of financial services legislation and regulation (including the Banking Code of Practice, Corporations Act, and National Credit Code) and hands‑on experience working within operational and compliance risk management frameworks. Experience supporting transformation projects or change initiatives is highly regarded, along with proficiency using GRC platforms. Legal qualifications are also desirable.

You are a strong communicator with the ability to interpret and convey complex regulatory information clearly and pragmatically to a diverse range of stakeholders. Known for your sound judgement, problem‑solving capability and attention to detail, you balance risk and compliance requirements with commercial realities to achieve positive outcomes. You build trusted relationships across business, risk and compliance teams, manage competing priorities effectively and bring a proactive mindset with a strong commitment to continuous improvement and learning.

About us

BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Our perks

At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth.

Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:

• Flexible working arrangement - Balance your work and personal life with ease.

• Discounted financial products - Enjoy exclusive rates on our financial services across the Group.

• Salary sacrificing options - Maximise your take-home pay with our salary packaging options.

• Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.

• Purchase additional annual leave - Need more time off? You can buy extra leave days.

• Discounted private health insurance plan - Take care of your health with our special rates.

• Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family

• Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.

• Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.

We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community!

How to apply

To apply for this role, follow the links.

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Please no agency applications.