Consultant Gig #1014–Australia–Business Banking–Arrears Management Expert

Client

• Provide capability maturity frameworks.
  


• Provide and review process maps for best practices
  


• Provide or help the team gain access to relevant benchmarks across the industry
  


• Define and map best-in-class arrears and early warning processes across pre-delinquency, delinquency and recovery stages, including customer journey and treatment segmentation.
  


• Recommend improvements to customer contact strategies (e.g. cadence, channels) and governance frameworks (e.g. escalation paths, oversight of non-performing loans).
  

• Lead role in a business bank managing arrears, collections and or recoveries spanning several years recently
  


• Management consultant with multiple recent project experience in this field in recent years
  

Start date: August Duration: Initial project 8 Weeks, on a flexible basis, full time or part time based on availability and experience and any conflicts

Location: Australia

Rate:  The daily net rate to the consultant will be defined by seniority and experience but as a minimum will be $2,000 + GST a day